Onsite Patient Care & Reimbursement Specialist — Irvine

RIS Rx; California (MO); On-site; USD 28,000 - 32,000; Full time

Benefits offered by this job

401(k) match

Paid holidays

Paid time off

Medical, Dental, Vision Insurance

Flexible Spending Account

Job summary

RIS Rx in Irvine, CA is seeking a Patient Care and Reimbursement Specialist who handles eligibility assessments, benefits verifications, and investigations for patients enrolled in therapeutic programs, via web or live calls. The role emphasizes accuracy and multitasking.

This full-time, onsite position requires 1-2 years of customer service experience, familiarity with medical billing or pharmacy settings, and comfort with MS Office and Salesforce.

Qualifications

• Customer Service/Call Center experience: 1-2 years.
• Past medical billing or pharmacy related experience (Preferred).
• Experience with multiline telephone systems, Salesforce, MS Office.

Responsibilities

• Perform eligibility assessments and benefits verifications for patients.
• Conduct benefits investigations for patients enrolling in programs.
• Assist with reimbursement submissions and related documentation.
• Support affordability programs and maintain organized records.

Skills

Understanding implications

Active listening

Analytical thinking

Coaching and staff management

MS Office

Leadership skills

Customer service

Attention to detail

Organization and time management

Decision making

Accountability and dependability

Ethics and integrity

Relationship building

Technical knowledge

Analytical skills

Tools

Salesforce

MS Office

Job description

RIS Rx in Irvine, CA is seeking a Patient Care and Reimbursement Specialist who handles eligibility assessments, benefits verifications, and investigations for patients enrolled in therapeutic programs, via web or live calls. The role emphasizes accuracy and multitasking.

This full-time, onsite position requires 1-2 years of customer service experience, familiarity with medical billing or pharmacy settings, and comfort with MS Office and Salesforce.