Onsite Patient Access Specialist — Grow with Benefits

ensemblehp; Saint Paul (MN); On-site; USD 48,712,000 - 65,331,000; Full time

Benefits offered by this job

Bonus Incentives

Paid Certifications

Tuition Reimbursement

Comprehensive Benefits

Career Advancement

Job summary

Ensemble is seeking an entry-level Patient Access Specialist to handle admitting duties for patients at Children's Minnesota - St. Paul Hospital in St. Paul, MN.

The role emphasizes accurate MRN assignment, insurance information collection, and compassionate customer service. The ideal candidate has at least 1 year of customer service experience, a High School Diploma or GED, and can obtain CRCR certification within 9 months of hire.

Qualifications

• 1+ years of customer service experience.
• High School Diploma or GED required.
• CRCR certification to be obtained within 9 months of hire (company paid).

Responsibilities

• Admit patients and perform patient access duties including MRN assignment and medical necessity/compliance checks.
• Operate the telephone switchboard and handle calls with professionalism and care.
• Explain and obtain consent forms, distribute patient education documents, and provide patient instruction.

Skills

Customer service

Communication

Phone etiquette

Education

High School Diploma/GED

Job description

Ensemble is seeking an entry-level Patient Access Specialist to handle admitting duties for patients at Children's Minnesota - St. Paul Hospital in St. Paul, MN.

The role emphasizes accurate MRN assignment, insurance information collection, and compassionate customer service. The ideal candidate has at least 1 year of customer service experience, a High School Diploma or GED, and can obtain CRCR certification within 9 months of hire.