Frontline Patient Access Specialist

ensemblehp; Minneapolis (MN); On-site; USD 23,000 - 30,000; Full time

Benefits offered by this job

Bonus incentives

Paid certifications

Tuition reimbursement

Comprehensive benefits

Career advancement

Job summary

Ensemble, in partnership with Children’s Minnesota - Minneapolis, seeks a Patient Access Specialist for on-site duties at the Minneapolis hospital. The role focuses on admitting patients, collecting insurance details, and ensuring accurate demographic data while delivering compassionate service.

The position requires 1+ years of customer service experience, openness to innovation including AI, and requires CRCR certification within 9 months of hire. Competitive benefits and career growth offered.

Qualifications

• 1+ years of customer service experience required.
• Willingness to explore innovation including AI to improve processes.
• Strong communication and interpersonal skills.

Responsibilities

• Assign MRNs, perform eligibility checks and collect insurance information.
• Operate the telephone switchboard for calls and routing.
• Explain consent forms and distribute patient education documents.
• Review insurance eligibility and enter benefits to support POS and billing.
• Screen medical necessity using ABN software and document forms.
• Pre-register patient accounts and collect demographic and financial information.

Job description

Ensemble, in partnership with Children’s Minnesota - Minneapolis, seeks a Patient Access Specialist for on-site duties at the Minneapolis hospital. The role focuses on admitting patients, collecting insurance details, and ensuring accurate demographic data while delivering compassionate service.

The position requires 1+ years of customer service experience, openness to innovation including AI, and requires CRCR certification within 9 months of hire. Competitive benefits and career growth offered.