Onsite Patient Access Specialist

Ensemble Health Partners; Green Bay (WI); On-site; USD 23,419 - 24,796; Full time

Benefits offered by this job

Bonus Incentives

Paid Certifications

Tuition Reimbursement

Comprehensive Benefits

Career Advancement

Job summary

Ensemble Health Partners is seeking an entry-level Patient Access Specialist to support hospital admissions at HSHS - St Vincent's Hospital in Green Bay, WI.

You will handle pre-registration, collect demographics and insurance details, verify eligibility, and provide excellent customer service in a fast-paced environment. On-site role with opportunities for certifications and career growth.

Qualifications

• 1+ years of customer service experience.
• Open to innovation and exploring improved processes, including AI.
• Must be inquisitive and willing to learn new tools.

Responsibilities

• Perform admitting duties for patients admitted for services at the hospital.
• Pre-register patient accounts; collect demographic and insurance information.
• Explain consent forms and distribute patient education documents.
• Verify insurance eligibility and support POS/billing processes.
• Handle telephone switchboard and provide compassionate customer service.

Skills

Customer service

Innovation mindset

AI awareness

Education

High School Diploma/GED

Job description

Ensemble Health Partners is seeking an entry-level Patient Access Specialist to support hospital admissions at HSHS - St Vincent's Hospital in Green Bay, WI.

You will handle pre-registration, collect demographics and insurance details, verify eligibility, and provide excellent customer service in a fast-paced environment. On-site role with opportunities for certifications and career growth.