Patient Access Specialist - Onsite Growth & Benefits

Ensemble Health Partners; O'Fallon (IL); On-site; USD 23,000 - 25,000; Full time

Benefits offered by this job

Bonus incentives

Tuition reimbursement

Paid certifications

Comprehensive benefits

Career advancement

Job summary

Ensemble Health Partners seeks an on-site Patient Access Specialist for an open position at HSHS - St. Elizabeth's Hospital in O'Fallon, IL. The role handles admitting duties, verifies insurance, and collects information while delivering compassionate service.

The candidate will perform pre-registration tasks, explain consent forms, and support POS collections. A High School diploma or GED and CRCR certification within 9 months are required; 1+ year of customer service is preferred.

Qualifications

• 1+ years of customer service experience.
• CRCR certification required within 9 months of hire (company paid).
• Willingness to adapt and use AI to improve processes.

Responsibilities

• Handle patient access and admission duties for hospital services.
• Verify insurance information and collect demographics and payments.
• Explain consent forms and provide patient education documents.
• Review eligibility and assist with POS collections to support clean claims.
• Maintain accurate audits and documentation across processes.

Skills

Customer service

Open to AI innovation

Education

High School Diploma/GED

CRCR Certification

Job description

Ensemble Health Partners seeks an on-site Patient Access Specialist for an open position at HSHS - St. Elizabeth's Hospital in O'Fallon, IL. The role handles admitting duties, verifies insurance, and collects information while delivering compassionate service.

The candidate will perform pre-registration tasks, explain consent forms, and support POS collections. A High School diploma or GED and CRCR certification within 9 months are required; 1+ year of customer service is preferred.