Onsite Order Fulfillment Specialist

Piper Companies; Malvern (Chester County); On-site; USD 28,000 - 34,000; Full time

Benefits offered by this job

Comprehensive benefits package

Job summary

Piper Companies in Malvern, PA seeks an Order Fulfillment Representative to join a growing organization in the industrial automation sector. The role focuses on processing orders, quotes, and related transactions with high accuracy in a fast-paced, customer-facing environment.

The position is fully on-site in Malvern, requiring 2+ years of experience, strong data entry, and proficient use of ERP systems and CRM tools such as Salesforce and SAP.

Qualifications

• 2+ years of order processing or customer service in a fast-paced environment.
• Strong data entry and typing accuracy.
• Excellent verbal and written communication skills.
• Experience with ERP systems and CRM tools (Salesforce, SAP) preferred.

Responsibilities

• Process customer orders, quotes, and sample requests with accuracy and timeliness.
• Gather, verify, and clarify order information with customers.
• Maintain and update customer master data records.
• Communicate order status and product information to customers.
• Use ERP, Salesforce, SAP, and MS Office to support daily operations.
• Collaborate with internal teams to meet customer deadlines.
• Support additional order fulfillment and customer service tasks as needed.

Skills

Order processing

Customer service

Data entry

ERP systems

Salesforce

SAP

Microsoft Office

Communication

Tools

Salesforce

SAP

Microsoft Office

Job description

Piper Companies in Malvern, PA seeks an Order Fulfillment Representative to join a growing organization in the industrial automation sector. The role focuses on processing orders, quotes, and related transactions with high accuracy in a fast-paced, customer-facing environment.

The position is fully on-site in Malvern, requiring 2+ years of experience, strong data entry, and proficient use of ERP systems and CRM tools such as Salesforce and SAP.