Onsite Operations & Timekeeping Specialist

Aerotek; Starbase (TX); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Medical, dental and vision

HSA & 401k account

20 days of paid time off

Parental/Family leave

Employee discount

Job summary

Aerotek, an Allegis Group company, seeks an On Premise Field Operations Associate to support day-to-day workforce administration and site access at our Texas locations. You will ensure accurate timekeeping, track attendance, coordinate new-hire badge access, support contractors, and partner with managers, HR, and vendors to resolve issues efficiently.

Attention to detail, strong communication, and experience with timekeeping systems are essential; comprehensive benefits include medical, dental,

Qualifications

• 2+ years of experience in a customer service–related position.
• Associate degree or 2 years of applicable customer service experience.
• BA/BS degree in Human Resources, Business, Accounting, or a related field.
• High attention to detail and discretion when handling sensitive information.
• Ability to track, document, and communicate attendance and timekeeping issues clearly.
• Strong customer service mindset with professional communication (phone, email, in person).
• Experience with timekeeping/HR systems, trackers, and spreadsheets.

Responsibilities

• Process employee timecards and follow up on missing or inaccurate time entries; confirm corrections with site management.
• Coordinate new-hire badge creation and site access by collecting required information and sending details to Tim for entry into the door-access system.
• Audit timecards for attendance occurrences; document findings accurately in the attendance tracker.
• Maintain and update the conversion/ADP tracker; distribute updates to HR on the required cadence.
• Update the attendance tracker with weekly disciplinary actions (write-ups) issued.
• Send managers and HR the weekly attendance tracker and summary list of write-ups issued.
• Support resolution of invoicing discrepancies by coordinating with internal stakeholders and vendors as needed.
• Provide day-to-day administrative support for contractors, escalating issues to the appropriate partners when required.
• Place outbound calls through ACT to support completion of pre-employment paperwork and onboarding requirements.

Skills

Customer service

Attention to detail

Communication skills

Timekeeping systems

Education

Associate degree or 2 years of applicable customer service experience

BA/BS in HR, Business, Accounting, or related field

Tools

ACT

ADP tracker

Job description

Aerotek, an Allegis Group company, seeks an On Premise Field Operations Associate to support day-to-day workforce administration and site access at our Texas locations. You will ensure accurate timekeeping, track attendance, coordinate new-hire badge access, support contractors, and partner with managers, HR, and vendors to resolve issues efficiently.

Attention to detail, strong communication, and experience with timekeeping systems are essential; comprehensive benefits include medical, dental,