On-Site Operations & Timekeeping Specialist

Aerotek; Brownsville (TX); On-site; USD 40,000 - 50,000; Full time

Benefits offered by this job

Medical, dental and vision

HSA & 401k

20 days PTO & holidays

Parental/Family leave

Employee discount

Job summary

Aerotek is seeking an On Premise Field Operations Associate to support day-to-day workforce administration and site access processes. The role ensures accurate timekeeping, tracks attendance, and coordinates new-hire badge access while partnering with managers, HR, and vendors to resolve issues efficiently.

Key responsibilities include processing timecards, updating attendance trackers, supporting contractor needs, and assisting with pre-employment paperwork to ensure smooth onboarding at the

Qualifications

• 2+ years of experience in a customer service–related position.
• Associate degree or 2 years of applicable customer service experience.
• BA/BS degree in Human Resources, Business, Accounting, or a related field.

Responsibilities

• Process employee timecards and follow up on missing or inaccurate time entries; confirm corrections with site management.
• Coordinate new-hire badge creation and site access by collecting required information and sending details to Tim for entry into the door-access system.
• Audit timecards for attendance occurrences; document findings accurately in the attendance tracker.
• Maintain and update the conversion/ADP tracker; distribute updates to HR on the required cadence.
• Update the attendance tracker with weekly disciplinary actions (write-ups) issued.
• Send managers and HR the weekly attendance tracker and summary list of write-ups issued.
• Support resolution of invoicing discrepancies by coordinating with internal stakeholders and vendors as needed.
• Provide day-to-day administrative support for contractors, escalating issues to the appropriate partners when required.
• Place outbound calls through ACT to support completion of pre-employment paperwork and onboarding requirements.

Skills

Customer service

Timekeeping

Communication

Discretion

Education

Associate degree or 2 years experience

BA/BS preferred

Job description

Aerotek is seeking an On Premise Field Operations Associate to support day-to-day workforce administration and site access processes. The role ensures accurate timekeeping, tracks attendance, and coordinates new-hire badge access while partnering with managers, HR, and vendors to resolve issues efficiently.

Key responsibilities include processing timecards, updating attendance trackers, supporting contractor needs, and assisting with pre-employment paperwork to ensure smooth onboarding at the