Site Access & Timekeeping Coordinator

Aerotek; Tempe (AZ); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Medical, dental and vision

HSA & 401k account

20 days of paid time off as well as a)

Parental/Family leave

Employee discount

Job summary

Aerotek, an Allegis Group company, is seeking an On Premise Field Operations Associate to support day-to-day workforce administration and site access processes in Tempe, AZ.

The role ensures accurate timekeeping, tracks attendance and disciplinary documentation, coordinates new-hire badge access, supports contractor needs, and collaborates with managers, HR, and vendors to resolve issues efficiently.

Qualifications

• 2+ years of experience in a customer service–related position.
• Associate degree or 2 years of applicable customer service experience.

Responsibilities

• Process employee timecards and follow up on missing or inaccurate time entries; confirm corrections with site management.
• Coordinate new-hire badge creation and site access by collecting required information and sending details to Tim for entry into the door-access system.
• Audit timecards for attendance occurrences; document findings accurately in the attendance tracker.
• Maintain and update the conversion/ADP tracker; distribute updates to HR on the required cadence.
• Update the attendance tracker with weekly disciplinary actions (write-ups) issued.
• Send managers and HR the weekly attendance tracker and summary list of write-ups issued.
• Support resolution of invoicing discrepancies by coordinating with internal stakeholders and vendors as needed.
• Provide day-to-day administrative support for contractors, escalating issues to the appropriate partners when required.
• Place outbound calls through ACT to support completion of pre-employment paperwork and onboarding requirements.

Skills

Customer service

Attention to detail

Communication skills

Time management

Education

Associate degree

Tools

Excel

Job description

Aerotek, an Allegis Group company, is seeking an On Premise Field Operations Associate to support day-to-day workforce administration and site access processes in Tempe, AZ.

The role ensures accurate timekeeping, tracks attendance and disciplinary documentation, coordinates new-hire badge access, supports contractor needs, and collaborates with managers, HR, and vendors to resolve issues efficiently.