Onsite Operations Supervisor – Dedicated Accounts

Penske Logistics; Hyattsville (MD); On-site; USD 58,000 - 62,000; Full time

Job summary

Penske Logistics, through EPES Transport, is seeking a dedicated Operations Supervisor to manage day-to-day dedicated account operations, ensuring safety, customer, and driver goals are met. The role supports profitability through contract compliance, expense mitigation, and growth.

The position is full-time, onsite in Hyattsville, with a salary range of $58,000–$62,000 and a standard Monday–Friday schedule. Strong coordination and payroll/billing skills are essential.

Qualifications

• Two years of transportation operation experience in a fast-paced environment.
• HS Diploma or GED required.
• Intermediate computer skills.
• Regular, predictable, full attendance is an essential function of the job.
• Intermediate Dispatch.
• Intermediate geography.
• Basic Finance understanding.
• Willingness to travel as necessary, work the required schedule, work at the specific location required, complete Penske employment application, submit to a background investigation and drug screening are required.

Responsibilities

• Coordinate and schedule customer shipments to align with service requirements, acting as the primary point of contact for day-to-day customer needs.
• Ensure accurate and timely submission of payroll in compliance with company standards.
• Manage billing processes, ensuring accuracy and timeliness; collaborate with customers to resolve any discrepancies.
• Engage with drivers to address daily operational concerns, escalating issues as necessary to maintain service quality.
• Partner with PTL to ensure all equipment receives timely preventative maintenance and necessary repairs.
• Implement and oversee company safety programs, including Smart Drive, High Risk Driver Reporting, and driver coaching initiatives.
• Other projects and tasks as assigned.

Skills

Operations experience

HS Diploma/GED

Computer skills

Attendance

Dispatch

Geography

Finance

Travel willingness

Education

HS Diploma or GED

Job description

Penske Logistics, through EPES Transport, is seeking a dedicated Operations Supervisor to manage day-to-day dedicated account operations, ensuring safety, customer, and driver goals are met. The role supports profitability through contract compliance, expense mitigation, and growth.

The position is full-time, onsite in Hyattsville, with a salary range of $58,000–$62,000 and a standard Monday–Friday schedule. Strong coordination and payroll/billing skills are essential.