Onsite Operations Lead | Program & Production Manager

Three Saints Bay, LLC; Harrisonburg (VA); On-site; USD 85,000 - 110,000; Full time

Job summary

Shearwater Systems LLC, a subsidiary of Three Saints Bay, LLC, seeks a Senior Supervisor to manage onsite operations at USCIS facilities in Harrisonburg, VA. Responsibilities include serving as Operations/Site/Production Manager in absence, addressing operational concerns, developing procedures, and briefing USCIS management.

The role requires leadership, strong writing and communication skills, and the ability to respond quickly to government inquiries while ensuring quality and cost efficiency.

Qualifications

• Two years of experience supervising or leading personnel on a large, complex service contract.
• Bachelor's Degree in program management, business/public administration, production/operations/manufacturing/quality management, technical management, information systems, engineering, or finance/accounting.
• Six Sigma Yellow Belt certification required.
• Valid state driver’s license and ability to pass a background investigation and drug test.

Responsibilities

• Oversee operations/site/production duties at USCIS NRC/FSF locations.
• Act as Operations/Site/Production Manager in their absence.
• Develop and implement operational procedures and policies.
• Prepare SOPs and revisions with strong writing skills.
• Present oral briefings to USCIS management.
• Coordinate with Government representatives and contractors.

Skills

Supervising experience

Leadership

Interpersonal communication

Analytical ability

Education

Bachelor's Degree in PM/Business/Engineering/Related Field

Job description

Shearwater Systems LLC, a subsidiary of Three Saints Bay, LLC, seeks a Senior Supervisor to manage onsite operations at USCIS facilities in Harrisonburg, VA. Responsibilities include serving as Operations/Site/Production Manager in absence, addressing operational concerns, developing procedures, and briefing USCIS management.

The role requires leadership, strong writing and communication skills, and the ability to respond quickly to government inquiries while ensuring quality and cost efficiency.