Onsite Office Services & Facilities Coordinator

Summit BHC; Franklin (TN); On-site; USD 42,000 - 60,000; Full time

Job summary

Summit BHC is seeking an Office Services Coordinator to support daily corporate office operations in Franklin, TN. You will manage reception, mail, supplies, vendors, and facilities coordination while ensuring a clean, organized, and welcoming environment for employees and visitors.

This fully onsite role requires strong customer service, organizational skills, and proficiency in Microsoft Office. Experience supporting a professional office and coordinating services is preferred.

Qualifications

• High School Diploma or GED required; Associate degree in Business Administration, Office Administration, Facilities Management, or related field preferred.
• Minimum of three (3) years of experience in office administration, office services, office management, workplace coordination, facilities coordination, reception, hospitality, or a related field.
• Experience supporting a professional corporate office environment and coordinating vendors, office services, inventory, purchasing, or facilities operations preferred.
• Excellent customer service, interpersonal communication, organizational, time-management, prioritization, attention-to-detail, problem-solving, and follow-through skills.
• Ability to work independently, manage multiple priorities, adapt to changing business needs, maintain confidentiality, and exercise professional judgment.
• Basic understanding of facilities operations, office equipment, workplace services, and practical cost-saving or process-improvement opportunities.
• Proficiency with Microsoft Office applications, including Outlook, Word, Excel, and Teams.
• Ability to lift and carry up to 30 pounds occasionally.

Responsibilities

• Maintain office common areas, conference rooms, breakrooms, kitchens, storage areas, supply closets, and reception spaces in a clean, organized, stocked, and ready condition.
• Coordinate routine workplace needs, including office moves, furniture setup, signage, nameplates, workspace readiness, and room preparation.
• Submit, track, and communicate facility maintenance, repair, safety, and service requests through resolution.
• Monitor, order, stock, and maintain office, breakroom, paper, beverage, snack, and other workplace supplies through approved vendors.
• Maintain supply records, monitor usage, conduct routine inventories, and identify opportunities to reduce waste and control costs.
• Coordinate office service vendors, including supplies, beverage/coffee, cleaning, pest control, security, equipment maintenance, shipping, and courier services.
• Schedule vendor visits, coordinate quotes or service agreements, monitor service quality, and ensure vendors follow corporate policies while onsite.
• Maintain copiers, printers, postage equipment, and related office technology; troubleshoot minor issues and coordinate service as needed.
• Greet visitors, notify appropriate personnel, answer and direct calls, respond to general inquiries, and maintain a professional reception environment.
• Receive, sort, distribute, and coordinate mail, packages, courier deliveries, outgoing shipments, postage, and shipping records.
• Provide administrative support, including document preparation, records management, data entry, communications, conference room scheduling, and meeting logistics.
• Support onboarding, workspace readiness, site tours, meetings, and employee events as assigned.
• Maintain professionalism, confidentiality, regular attendance, and compliance with organizational policies, procedures, training requirements, and applicable standards.
• Support special projects, corporate initiatives, events, process improvements, and other duties as assigned.

Skills

Customer service

Interpersonal communication

Organizational skills

Time management

Prioritization

Attention to detail

Problem solving

Follow-through

Microsoft Office

Team collaboration

Education

High School Diploma or GED

Associate degree in Business Administration / Office Administration / Facilities Management or related field

Tools

Microsoft Office Suite

Job description

Summit BHC is seeking an Office Services Coordinator to support daily corporate office operations in Franklin, TN. You will manage reception, mail, supplies, vendors, and facilities coordination while ensuring a clean, organized, and welcoming environment for employees and visitors.

This fully onsite role requires strong customer service, organizational skills, and proficiency in Microsoft Office. Experience supporting a professional office and coordinating services is preferred.