Onsite Office Manager - Roofing & Customer Operations

Bone Dry Roofing; Sarasota (FL); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401K with match

Paid time off

Job summary

Bone Dry Roofing is seeking an Office Manager for our Sarasota, FL Commercial Roofing Division. This onsite role requires strong organization, communication, and customer service skills to support scheduling, calls, and project coordination in a fast-paced office.

You will contribute to documentation, billing support, onboarding, and cross-team collaboration while ensuring timely follow-up and efficient operations. Competitive benefits and a company truck may be included.

Qualifications

• 2+ years of office, administrative, or related experience.
• Experience answering, documenting, and managing phone communications.
• Valid driver’s license.
• Ability to pass a background check and pre-employment drug screening.
• Strong organizational and time management skills.
• Excellent communication and interpersonal abilities.
• Ability to multitask and remain composed in a busy office setting.

Responsibilities

• Support scheduling, coordination, and general office operations.
• Answer, manage, and document incoming phone calls with accuracy and professionalism.
• Provide consistent, high-quality customer service in every interaction.
• Serve as a primary point of contact for internal teams and external customers.
• Maintain organized records, documentation, and communication logs.
• Assist with resolving customer inquiries and ensuring timely follow-up.
• Send roof orders to the Distributor.
• Send payment links and reminders after each project.
• Accounts Receivable and follow up tasks.
• Facilitate the closing process of each completed project.
• Collaborate with team members to support efficient workflow and operations.
• Assist new employees with completing onboarding paperwork.
• Other office duties as assigned

Skills

Organizational skills

Communication skills

Phone handling

Multitasking

Education

High school diploma or equivalent

Job description

Bone Dry Roofing is seeking an Office Manager for our Sarasota, FL Commercial Roofing Division. This onsite role requires strong organization, communication, and customer service skills to support scheduling, calls, and project coordination in a fast-paced office.

You will contribute to documentation, billing support, onboarding, and cross-team collaboration while ensuring timely follow-up and efficient operations. Competitive benefits and a company truck may be included.