Onsite Night Guest Attendant

HMC Hotel Management Consulting; Simpsonville (SC); On-site; USD 10,000 - 60,000; Full time

Job summary

An exciting opportunity awaits as an Onsite Night Guest Attendant at a leading hotel management firm in Simpsonville, SC. This role is perfect for those who thrive in a customer-focused environment, providing essential services to guests during the night. You'll be responsible for ensuring safety and security, assisting with guest check-ins, and maintaining cleanliness throughout the property. With a performance-based culture that values hard work and personal life balance, this position offers a unique chance to grow your career in the hospitality industry while enjoying the benefits of living onsite. Join a dedicated team and make a real difference in guests' experiences!

Benefits

Medical Benefits

Dental Benefits

Vision Benefits

Paid Time Off

Flexible Pay Options

Employee Assistance Program

Career Growth Opportunities

Free Room Onsite

Qualifications

• At least one year in customer service; hotel experience preferred.
• Proficient with computers and excellent communication skills.

Responsibilities

• Conduct regular property inspections during the night.
• Assist with guest check-in and check-out during after-hours.
• Perform cleaning tasks and maintain a clean laundry area.

Skills

Customer Service

Communication Skills

Problem-Solving Skills

Organizational Skills

Time Management

Education

High School Diploma

Tools

Computers

Job description

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Exciting Opportunity: Onsite Night Guest Attendant at WoodSpring Suites in Simpsonville, SC!

About the Role:

Hotel Management & Consulting is seeking a positive, professional, and problem-solving Onsite Night Guest Attendant. In this highly visible customer service role, you will be the face of our property and the first point of contact for our guests. This position will live onsite, typically work evening shifts, and be on call overnight to oversee the property after hours, performing a variety of tasks.

Our Culture:

We believe in a performance-based culture where hard work is balanced with respect for personal life. We offer equal opportunity and advancement based on merit, operating with a small, efficient team of hospitality professionals.

Benefits

• Hourly Rate: Dependent on experience, $14.50 - $16.50.
• DailyPay Access: Flexible pay options to access your earnings when you need them.
• Benefits: Medical, dental, and vision benefits, plus paid time off for full-time employees.
• Employee Assistance Program: Complimentary support for personal or work-related concerns.
• Career Growth: Opportunities for advancement within the company.
• Living Onsite: Free room to coordinate overnight on-call needs.

Primary Duties

• Conduct regular property inspections during the night to ensure safety and security.
• Assist with guest check-in and check-out during after-hours, providing excellent customer service.
• Complete laundry responsibilities, including washing, drying, folding, and organizing linens and towels; maintain a clean laundry area.
• Perform cleaning tasks such as vacuuming, dusting, sanitizing public areas, and preparing rooms as needed.
• Follow emergency procedures to ensure security for guests and property.
• Be on call overnight for guest needs.
• Perform other duties as assigned.

Preferred Qualifications

• At least one year in customer service; hotel experience preferred.
• Proficient with computers.
• Excellent communication skills.
• Strong organizational, time management, and problem-solving skills.
• Proactive approach to solving problems.

Physical Requirements

• Climbing stairs and ladders.
• Performing tasks involving kneeling, squatting, standing, sitting, bending, and twisting for long periods.
• Lifting, pushing, and pulling up to 20 lbs regularly, occasionally up to 50 lbs.

Hotel Management and Consulting, Inc. reserves the right to modify this job description. This description does not imply exclusivity of duties or employment contract. Employment is at will and subject to change for accommodation purposes. We provide equal employment opportunities and comply with applicable laws, including E-Verify. Harassment or discrimination based on race, color, religion, gender identity, sexual orientation, national origin, age, disability, or veteran status is prohibited. We are a drug-free workplace.

Additional Information

• Seniority level: Entry level
• Employment type: Full-time
• Job function: Management and Manufacturing
• Industry: Hospitality

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