Onsite Network Engineer: Palo Alto, Cisco & Meraki Expert

Aac-Inc; Washington (District of Columbia); On-site; USD 90,000 - 120,000; Full time

Job summary

Aac-Inc in Washington, DC is seeking a Network Support Engineer to sustain and troubleshoot the agency's network infrastructure. You will monitor, maintain, and assist with Tier 1-2 network issues under guidance from a Senior Network Engineer, with on-site work five days a week.

Responsibilities include supporting LAN/WAN, Cisco devices, Meraki wireless, Palo Alto firewalls, VPNs, and ExpressRoute; daily health monitoring and SOP updates. English communication skills are essential.

Qualifications

• Requires a bachelor’s degree in computer science, IT, engineering, or related field, plus 3+ years of network support experience.
• Strong working knowledge of Cisco IOS, StackWise, and EtherChannel troubleshooting.
• Familiarity with Palo Alto firewalls and Panorama; experience with Meraki wireless.
• Experience with IPSec VPN concepts and connectivity to Microsoft Azure.
• CCNA certification is highly desired.
• Must obtain agency suitability clearance prior to the start date.

Responsibilities

• Support and maintain LAN/WAN, network devices, UPS systems, and environmental monitoring for DC HQ and 52 field offices.
• Install, configure, and troubleshoot Cisco routers/switches, Meraki wireless, and Palo Alto firewall appliances.
• Support internet connectivity and Zscaler remote access; LAN-to-LAN IPSec; vendor-hosted sites and ExpressRoute connections.
• Daily monitoring of network health using ManageEngine, OpManager, NetFlow and Configuration Manager tools.
• Create and update SOPs and configuration tracking documents regularly.
• Handle routine network troubleshooting including cabling, IP conflicts, and VLAN assignments; coordinate with teams and vendors to restore services.
• Monitor Palo Alto firewall logs for traffic anomalies and report findings.
• Troubleshoot WAN/MPLS circuit issues and open ISP tickets as needed.

Skills

Problem-solving

English communication

Network troubleshooting

CCNA

Education

Bachelor’s degree in computer science / IT / engineering

Tools

Cisco IOS

Cisco Meraki

Palo Alto Panorama

Azure

ManageEngine

Job description

Aac-Inc in Washington, DC is seeking a Network Support Engineer to sustain and troubleshoot the agency's network infrastructure. You will monitor, maintain, and assist with Tier 1-2 network issues under guidance from a Senior Network Engineer, with on-site work five days a week.

Responsibilities include supporting LAN/WAN, Cisco devices, Meraki wireless, Palo Alto firewalls, VPNs, and ExpressRoute; daily health monitoring and SOP updates. English communication skills are essential.