Onsite Multimodal Research Operations Specialist

Firstsource; San Francisco (CA); On-site; USD 34,000 - 49,000; Full time

Job summary

Firstsource is hiring an Onsite Research Operations Moderator to support a multimodal data collection initiative for a global technology company. You will set up recording equipment, onboard participants, manage consent, and monitor live sessions in a fast-paced research environment.

The role requires transporting equipment between sites, following detailed procedures, and staying calm while troubleshooting.

Qualifications

• Must follow detailed procedures consistently.
• Comfortable with technology and troubleshooting in real time.
• Strong attention to detail and quality standards.
• Calm, resourceful problem-solver in dynamic environments.

Responsibilities

• Set up, calibrate, and validate recording equipment before sessions.
• Onboard participants, guide equipment fitting, and manage consent.
• Monitor live recording quality and data completeness during sessions.
• Track participant continuity across sessions and coordinate daily uploads.
• Troubleshoot equipment issues and escalate complex problems.
• Transport and track equipment between storage and session sites.
• Complete session documentation and validate data integrity.

Skills

Attention to detail

Calm under pressure

Clear communicator

Independent worker

Cross-functional collaboration

Tech-savvy

Tools

A/V equipment

Job description

Firstsource is hiring an Onsite Research Operations Moderator to support a multimodal data collection initiative for a global technology company. You will set up recording equipment, onboard participants, manage consent, and monitor live sessions in a fast-paced research environment.

The role requires transporting equipment between sites, following detailed procedures, and staying calm while troubleshooting.