Onsite Mine Equipment Support Manager

Western States Equipment Co; Pocatello (ID); On-site; USD 90,000 - 130,000; Full time

Job summary

Western States Equipment Company seeks an experienced on-site service lead for mining equipment. You will supervise maintenance, repairs, and product support, ensuring safety and regulatory compliance on site with MSHA standards.

You will coordinate field technicians, manage repairs together with mining technology and product support teams, and drive performance improvements. Ideal candidates bring 5+ years in heavy equipment service or mining maintenance, knowledge of Caterpillar systems, and a

Qualifications

• High school diploma or GED required; technical degree, trade certification, or related college coursework preferred.
• Five or more years of experience in heavy equipment service, mining equipment maintenance, field operations, or dealer product support.
• Prior leadership, supervisory, or site-management experience preferred.
• Caterpillar equipment experience strongly preferred.
• Experience in mining, quarry, construction, or remote industrial environments preferred.
• Valid driver's license required.
• MSHA certification required or ability to obtain.

Responsibilities

• Serve as the primary on-site contact between Western States Equipment and mine operations.
• Lead daily coordination of maintenance, repair, troubleshooting, and product support activities for mining equipment.
• Support the management of safety for all personnel on site, following MSHA standards and site requirements.
• Review work orders, repair estimates, documentation, warranty information, and invoicing accuracy.
• Collaborate with Mining Technology and Product Support teams to ensure successful solution delivery.
• Partner with mining account teams to support machine sales and product support opportunities.

Skills

Caterpillar equipment

Mining equipment maintenance

Field operations

MSHA standards

Safety requirements

Communication

Leadership

Problem solving

Condition monitoring

Office software

Education

High school diploma or GED

Technical degree / trade certification

Tools

Telematics systems

Condition monitoring tools

Job description

Western States Equipment Company seeks an experienced on-site service lead for mining equipment. You will supervise maintenance, repairs, and product support, ensuring safety and regulatory compliance on site with MSHA standards.

You will coordinate field technicians, manage repairs together with mining technology and product support teams, and drive performance improvements. Ideal candidates bring 5+ years in heavy equipment service or mining maintenance, knowledge of Caterpillar systems, and a