Onsite Medical Simulator Install & Training Specialist

Gaumard Scientific; United States; On-site; USD 75,000 - 100,000; Full time

Benefits offered by this job

PTO

11 Paid Holidays

401k with employer match

Job summary

Gaumard Scientific is seeking a Simulator Installation and Training Specialist to deliver on-site installation, in-service training, and operational support for Gaumard simulators and related equipment at customer sites.

You will build product knowledge, present features to clinically competent customers, and maintain professional communication while managing schedules, documentation, and post-visit follow-ups. Travel up to 75% and extended hours may be required.

Qualifications

• Associate’s degree or equivalent in biomedical, electronics, computer, simulation, medical, or related field preferred.
• Basic technical aptitude with ability to develop knowledge of simulator operation, installation, and troubleshooting.
• Experience with workstation software, hardware setup, installation, upgrades, or repairs preferred.

Responsibilities

• Performs operational in-service training, installation support, and basic maintenance recommendations for Gaumard simulators at customer sites.
• Performs simulator setup, system checks, software verification, tests, customer instruction, and post-service review following procedures.
• Communicates professionally with customers during onsite visits and maintains a positive customer experience.
• Finalizes service details with customer site POC and coordinates any additional equipment needs for flawless delivery.
• Reports and schedules follow-ups after visits and completes required administrative duties (documentation, SAP entries, reports).
• Manages calendar and scheduling of visits to customer sites and adheres to policies and safety requirements.
• Works extended hours and travel as needed; follows escalation procedures and performs other duties as assigned.

Skills

Technical aptitude

Customer communication

Time management

Travel readiness

Education

Associate’s degree or equivalent

Tools

Windows OS

Microsoft Office

Job description

Gaumard Scientific is seeking a Simulator Installation and Training Specialist to deliver on-site installation, in-service training, and operational support for Gaumard simulators and related equipment at customer sites.

You will build product knowledge, present features to clinically competent customers, and maintain professional communication while managing schedules, documentation, and post-visit follow-ups. Travel up to 75% and extended hours may be required.