Onsite Medical Records Processor (Entry-Level)

Healthmark-Group; Florida; On-site; USD 23,000 - 29,000; Full time

Job summary

HealthMark Group is seeking an Onsite Medical Records Processing Specialist in Florida for an entry-level role. The position involves handling release of information (ROI) requests, front-desk patient support, and ensuring fast, accurate ROI processing with strict turnaround times.

As part of a HIPAA-conscious team, you will maintain confidentiality, accuracy, and professional conduct while processing PHI. This onsite role requires reliability and a customer‑centric approach.

Qualifications

• Fast learner with attention to detail.
• Ability to manage front desk for patient requests and concerns (walk-ins).
• Willingness to comply with HIPAA regulations and confidentiality requirements.

Responsibilities

• Complete all incoming ROI requests in a timely and efficient manner.
• Manage front desk for Patient Requests and concerns- walk-ins
• Maintain 100% ROI Accuracy.
• Complete all STATs within an hour and maintain a 24-hour turnaround time for all other ROI requests.
• Keep all queues current.
• Validate requests and authorize release of PHI per procedures.
• Perform quality checks to ensure accuracy, confidentiality and proper invoicing.

Skills

Fast learner

Dependable

Team player

Strives to do more

Job description

HealthMark Group is seeking an Onsite Medical Records Processing Specialist in Florida for an entry-level role. The position involves handling release of information (ROI) requests, front-desk patient support, and ensuring fast, accurate ROI processing with strict turnaround times.

As part of a HIPAA-conscious team, you will maintain confidentiality, accuracy, and professional conduct while processing PHI. This onsite role requires reliability and a customer‑centric approach.