Onsite Medical Records Processor — $1K Sign‑On Bonus

Healthmark-Group; Winchester (TN); On-site; USD 23,000 - 29,000; Full time

Benefits offered by this job

Sign-on bonus

Job summary

HealthMark Group is seeking an entry-level Onsite Medical Records Processing Specialist in Winchester, TN. The role focuses on processing ROI requests, maintaining high accuracy, and ensuring timely responses at an on-site location (185 Hospital Road, Winchester, TN 37398).

Highlights include a $1,000 sign-on bonus (paid after 180 days) and a strong emphasis on confidentiality, HIPAA compliance, and customer service.

Qualifications

• Entry-level position handling medical records processing and ROI requests.”
• Maintains confidentiality and HIPAA compliance.”
• Keeps turnaround times and accuracy targets.”
• Excellent customer service and professional appearance.”

Responsibilities

• Complete all incoming ROI requests in a timely and efficient manner.
• Maintain 100% ROI accuracy.
• Complete all STATs within an hour and maintain a 24-hour turnaround time for all other ROI requests.
• Keep all queues current.
• Validate requests and authorize release of PHI according to procedures.
• Perform quality checks on all work for accuracy, confidentiality, and invoicing.
• Maintain confidentiality, security, and ethics with PHI during transport, storage, and disposal.
• Complete legal affidavits and questions as needed.
• Regularly scan ROI requests into chart.
• Abide by ROI policy for HealthMark and clients.
• Maintain neat, clean, professional appearance and observe client dress code.
• Keep work area clean and orderly; store records and ensure supplies are adequate.
• Update facility guide as needed.
• Provide excellent customer service by being attentive and respectful.
• Follow-through as promised.
• Be proactive in identifying issues and de-escalate as needed.
• Communicate effectively with customers.
• Assist clients and requestors with status of medical records via phone.

Skills

Fast learner

Dependable

Team player

Strives to do more

Job description

HealthMark Group is seeking an entry-level Onsite Medical Records Processing Specialist in Winchester, TN. The role focuses on processing ROI requests, maintaining high accuracy, and ensuring timely responses at an on-site location (185 Hospital Road, Winchester, TN 37398).

Highlights include a $1,000 sign-on bonus (paid after 180 days) and a strong emphasis on confidentiality, HIPAA compliance, and customer service.