Receptionist, Multi-Specialty - Full-Time, Days

UChicago Medicine; Chicago (IL); On-site; USD 32,000 - 42,000; Full time

Job summary

UChicago Medicine River East welcomes a Receptionist to join our Multi-Specialty team. This 100% onsite role involves greeting patients, scheduling, and handling administrative tasks with strict confidentiality.

The ideal candidate will have a high school diploma and at least two years in a medical office setting, with strong communication and organizational skills. Onsite work in Streeterville supports comprehensive outpatient services.

Qualifications

• High school diploma or equivalent required.
• Minimum 2 years’ experience in a medical office or hospital setting.
• Familiarity with database entry and applications.
• Excellent interpersonal skills and ability to work cooperatively in a team.
• Strong verbal communication and prioritization skills.
• General PC knowledge.
• Ability to handle sensitive patient interactions with discretion.

Responsibilities

• Answer and screen telephone calls courteously and record messages for physicians and staff.
• Schedule patient appointments and procedures according to policies.
• Obtain accurate patient information and complete registration forms; collect payments.
• Copy patient information and forward with proper consent to release medical records.
• Greet patients and visitors, assist and direct while maintaining confidentiality.
• Support organizational duties and respond to emergencies; report issues to supervisor.
• Perform other duties as assigned.

Skills

Interpersonal skills

Verbal communication

Team collaboration

Discretion and tact

Telephone etiquette

PC literacy

Public-facing demeanor

Education

High school diploma or equivalent

Experience in medical office/hospital setting (2+ years)

Tools

Database entry

General office software

Job description

Job Description

Be a part of a world-class academic healthcare system,

Be a part of a world-class academic healthcare system, UChicago Medicine Medical Group, as a Receptionist at our River East clinic. Here you will work alongside our Multi-Specialty team. This position is a 100% onsite opportunity. You will need to be based in the greater Chicagoland area.
Located in Chicago’s Streeterville neighborhood, UChicago Medicine River East is a state-of-the-art outpatient center featuring a wide range of care services. In addition to those listed below, we offer infusion therapy, lab services, and radiology services, including CT, MRI, mammography, X-ray, DEXA scan and ultrasound.
The Receptionist, UCM Care Network, performs day-to-day administrative and general office duties including but not limited to scheduling appointments, answering telephones, and maintaining records and accounts.

Essential Job Functions

• Answer and screens telephone calls in a courteous manner and record messages for physicians and other personnel
• Schedule patient appointments and procedures according to established policies and procedures.
• Obtain accurate information from patients, ensure all registration forms are complete and collect patient and insurance payments
• Copy patient information and forward to requesting party after receiving appropriate consent to release medical records
• Welcomes and greets patients and visitors, assisting and directing appropriately while maintaining patient confidentiality
• Fulfills organizational responsibilities as assigned, including respecting/promoting patient rights, responding appropriately to emergency codes, sharing problems relating to patients and/or staff with immediate supervisor
• Performs other duties assigned

Required Qualifications

• High school diploma or equivalent
• Minimum of two years’ experience in a medical office or hospital setting
• Familiarity with database entry and applications
• Excellent interpersonal skills and demonstrated ability to work cooperatively in a team environment
• Considerable skill in communicating verbally, in determining priorities and in organizing work
• General working knowledge of PC
• Considerable skill in handling sensitive public contacts with discretion, tact and courtesy when dealing with patients, coworkers and physicians.

Preferred Qualifications

• Computerized appointment scheduling experience

Position Details

• Job Type/FTE: Full-Time 1.0 FTE
• Shift: Days - 9 am - 5:30 pm
• Work Location: Onsite - River East
• Unit/Department: Multi-Specialty
• CBA Code: Non-Union

We’ve been at the forefront of medicine since 1899. We provide superior healthcare with compassion, always mindful that each patient is a person, an individual. To accomplish this, we need employees with passion, talent and commitment… with patients and with each other. We’re in this together: working to advance medical innovation, serve the health needs of the community, and move our collective knowledge forward. If you’d like to add enriching human life to your profile, UChicago Medicine is for you. Here at the forefront, we’re doing work that really matters. Join us. Bring your passion.

UChicago Medicine is growing; discover how you can be a part of this pursuit of excellence at: UChicago Medicine Career Opportunities

UChicago Medicine is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, ethnicity, ancestry, sex, sexual orientation, gender identity, marital status, civil union status, parental status, religion, national origin, age, disability, veteran status and other legally protected characteristics.

As a condition of employment, all employees are required to complete a pre-employment physical, background check, drug screening, and comply with the flu vaccination requirements prior to hire. Medical and religious exemptions will be considered for flu vaccination consistent with applicable law.

Compensation & Benefits Overview

UChicago Medicine is committed to transparency in compensation and benefits. The pay range provided reflects the anticipated wage or salary reasonably expected to be offered for the position.

The pay range is based on a full-time equivalent (1.0 FTE) and is reflective of current market data, reviewed on an annual basis. Compensation offered at the time of hire will vary based on candidate qualifications and experience and organizational considerations, such as internal equity. Pay ranges for employees subject to Collective Bargaining Agreements are negotiated by the medical center and their respective union.

Review the full complement of benefit options for eligible roles at Benefits - UChicago Medicine.