Onsite Medical Assistant & Care Coordinator (Mon–Fri)

CompuGroup Medical, Inc.; Baltimore (MD); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

Medical, Dental and Vision

401k with employer matching

Paid Time Off (PTO)

Job summary

CompuGroup Medical, Inc. is seeking an onsite Medical Assistant – Care Coordinator to support Medicare RPM and CCM patients.

You will be the primary contact for high-risk patients, guiding them through structured outreach, monitoring vital signs, and care plan adherence, with a Monday–Friday schedule and on-site work. The role emphasizes patient education, accurate documentation, and coordination of RPM devices.

Qualifications

• Active National Certified Medical Assistant required (NCMA/NRMA credentials preferred).
• Minimum 2 years of healthcare-related experience.
• Minimum 1 year in chronic care management services.
• Strong communication and interpersonal skills.

Responsibilities

• Make 60+ outbound calls per day to eligible patients using our dialer system.
• Accurately document all call outcomes utilizing multiple client EHR and other systems.
• Conduct monthly check-in calls for RPM and CCM patients.
• Review and monitor synced vital signs from RPM devices.
• Explain RPM program benefits in clear, patient-friendly language.
• Schedule and order RPM devices, educate patients on proper usage, and confirm patient contact details.
• Conduct structured health assessments and follow personalized care plans tailored to each patient.
• Provide education on nutrition, exercise, medication adherence, and lifestyle choices.
• Obtain and document verbal enrollment consent per program requirements.
• Track and document patient progress accurately and consistently

Skills

High-volume outbound calling

Communication skills

Documentation & EHR proficiency

Patient-focused

Education

National Certified Medical Assistant (NCMA/NRMA)

Tools

EHR systems

Dialer systems

Job description

CompuGroup Medical, Inc. is seeking an onsite Medical Assistant – Care Coordinator to support Medicare RPM and CCM patients.

You will be the primary contact for high-risk patients, guiding them through structured outreach, monitoring vital signs, and care plan adherence, with a Monday–Friday schedule and on-site work. The role emphasizes patient education, accurate documentation, and coordination of RPM devices.