Onsite Care Coordinator & Medical Assistant (RPM/CCM)

CompuGroup Medical SE & Co. KGaA; Monroe (MI); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401k with employer matching

Personal Time Off

Job summary

CompuGroup Medical SE & Co. KGaA is seeking an on-site Medical Assistant - Care Coordinator to support Medicare RPM and CCM programs.

You will serve as a primary contact for high-risk patients, performing structured outreach, monitoring, and care plan follow-through in a Monday–Friday on-site role. Responsibilities include high-volume outbound calling, documenting outcomes in EHRs, monthly RPM/CCM check-ins, reviewing vitals, explaining program benefits, scheduling devices, and delivering

Qualifications

• Active National Certified Medical Assistant required.
• Minimum 2 years of healthcare-related experience.
• Minimum 1 year in Chronic Care Management services.

Responsibilities

• Make 60+ outbound calls per day to eligible patients using our dialer system.
• Accurately document all call outcomes in EHR and other systems.
• Conduct monthly check-in calls for RPM and CCM patients.
• Review and monitor synced vital signs from RPM devices.
• Explain RPM program benefits in clear, patient-friendly language.
• Schedule and order RPM devices, educate patients on usage, and confirm contact details.
• Conduct structured health assessments and follow personalized care plans.
• Provide education on nutrition, exercise, medication adherence, and lifestyle choices.
• Obtain and document verbal enrollment consent per program requirements.
• Track and document patient progress accurately and consistently.

Skills

Outbound calling

EHR proficiency

Communication skills

Care coordination

Documentation

Education

National Certified Medical Assistant

Job description

CompuGroup Medical SE & Co. KGaA is seeking an on-site Medical Assistant - Care Coordinator to support Medicare RPM and CCM programs.

You will serve as a primary contact for high-risk patients, performing structured outreach, monitoring, and care plan follow-through in a Monday–Friday on-site role. Responsibilities include high-volume outbound calling, documenting outcomes in EHRs, monthly RPM/CCM check-ins, reviewing vitals, explaining program benefits, scheduling devices, and delivering