Onsite Care Coordinator: RPM/CCM for High-Risk Patients

CompuGroup Medical SE & Co. KGaA; Knoxville (TN); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

Medical, Dental, Vision

401k with employer matching

Paid time off

Secure workplace

Job summary

CompuGroup Medical SE & Co. KGaA is seeking an Onsite Medical Assistant – Care Coordinator in Knoxville, TN. You will support Medicare RPM and CCM programs, serving as a primary contact for high-risk patients with multiple chronic conditions and guiding them through their care plans.

The role is on-site, Monday–Friday with no evenings or weekends. You will perform structured outreach, document outcomes in EHR, and educate patients on RPM device usage and program benefits.

Qualifications

• Active NCMA required (upload NCMA/NRMA credentials)
• Minimum 2 years healthcare-related experience
• Minimum 1 year in Chronic Care Management (CCM) services
• Strong communication and interpersonal skills
• Comfortable with high-volume outbound calling
• Strong documentation and EHR proficiency
• Willingness to work on-site Monday–Friday

Responsibilities

• Make 60+ outbound calls per day to eligible patients
• Accurately document all call outcomes in EHR and client systems
• Conduct monthly RPM and CCM check-in calls
• Review and monitor vitals from RPM devices
• Explain RPM program benefits clearly to patients
• Schedule and educate on RPM devices and collect patient details
• Conduct structured health assessments and tailor personalized care plans
• Educate on nutrition, exercise, medications, and lifestyle
• Obtain verbal enrollment consent per program rules
• Track patient progress accurately and consistently

Skills

Strong communication

Interpersonal skills

High-volume outbound calling

EHR proficiency

Education

National Certified Medical Assistant (NCMA/NRMA)

Tools

EHR systems

Job description

CompuGroup Medical SE & Co. KGaA is seeking an Onsite Medical Assistant – Care Coordinator in Knoxville, TN. You will support Medicare RPM and CCM programs, serving as a primary contact for high-risk patients with multiple chronic conditions and guiding them through their care plans.

The role is on-site, Monday–Friday with no evenings or weekends. You will perform structured outreach, document outcomes in EHR, and educate patients on RPM device usage and program benefits.