Onsite Manufacturing IT Engineer: EUC & Desktop Specialist

Zodiac Solutions, Inc

Stevens Point (WI)

On-site

USD 70,000 - 100,000

Full time

47 hours ago

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Job summary

Zodiac Solutions, Inc. seeks an experienced End User Computing (EUC) Engineer to provide onsite IT support for a manufacturing facility in Stevens Point, Wisconsin. You will manage Windows desktops, Microsoft 365, Active Directory/Azure AD, and troubleshoot network issues, coordinating with local and global IT teams to ensure reliable operations.

Strong customer service and documented SOPs are essential. Ideal candidates have 5+ years in EUC or desktop support, CCNA preferred, and hands-on

Qualifications

Minimum 5 years in EUC, desktop support, or related IT roles.
Strong Windows 10/11 administration and Microsoft 365 control.
Active Directory and Azure AD experience with user administration.
Printer/scanner/peripheral support and hardware troubleshooting.
Experience with ServiceNow or similar ITSM tools.

Responsibilities

Provide Level 2/3 onsite support for desktops, laptops, printers, and devices.
Install, configure, and maintain Windows desktop/laptop environments.
Administer Microsoft 365, AD, Azure AD, and Exchange Online.
Diagnose hardware/software/connectivity issues and perform network troubleshooting.
Support Cisco network infrastructure and coordinate with networking teams.
Manage IT assets, deployments, upgrades, and hardware replacements.
Support shop-floor IT and manufacturing floor systems and printers.
Use ServiceNow for incidents, requests, and changes; maintain SOPs.