Onsite Manager

Staffmark Group; Suwanee (GA); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Competitive pay

Health benefits

Generous PTO

Recognition program

Job summary

Staffmark Group seeks an Onsite Manager in Suwanee, GA to provide outstanding HR and recruiting value at an onsite location. You will partner with a dedicated customer, forecast staffing needs, and drive strategic planning to meet service goals and deliver measurable results.

The role emphasizes customer service leadership, partnership development, and continuous improvement within a supportive, community-focused environment.

Qualifications

• 3-5 years of staffing/customer service/HR experience.
• Experience managing client relationships.

Responsibilities

• Build and maintain strong customer relationships as you handle customer service inquiries, concerns and issues.
• Forecast staffing needs and develop recruiting strategies to meet customer needs.
• Participate in partnership reviews with our customer for quality and improvement.
• Monitor and report on KPIs and ensure P&L goals are met or exceeded.
• Serve as liaison between the customer and our employees, and document matters requiring intervention.
• Enhance the Company image through relationships with local organizations and community leaders.

Skills

Customer service

Staffing experience

Recruiting

HR planning

Communication

Microsoft Office

Tools

Microsoft Office

Job description

Job Summary

We are currently hiring an Onsite Manager for our team, and our ideal candidate will possess a passion for impacting lives and our community. You will provide outstanding human resources and recruiting value, strategic planning consultation, and partnership support with a dedicated customer at their onsite location.

Essential Duties

Your Day-to-Day Leadership includes Activities such as these:

• Build and maintain strong customer relationships as you handle customer service inquiries, concerns and issues.
• Utilizing your human resources skills forecast staffing needs, then develop and execute recruiting strategies that will meet and exceed our customer's needs.
• Participate in partnership reviews with our customer, ensuring quality and continuous improvement.
• Monitor and report on key performance indicators and ensure P&L goals are being met or exceeded.
• Serve as a liaison between the customer and our employees, and investigate and document any matters that require intervention.
• Enhancing the Company image in the external community through developing and maintaining relationships and activities with local organizations and community leaders.

Competencies

Competencies we value for this role include outstanding customer service, financial management skills, ethical conduct, detail-oriented, excellent written and oral communication skills, strong time management skills, a passion for continuous improvement, intermediate skills in the use of Microsoft Office products (Word, Excel and PowerPoint), proven strong organizational skills, and an ability to effectively prioritize in a multi-task environment. We also desire 3-5 years of similar experience in staffing, customer service, or human resources.

Culture

The Staffmark Group experience is more than just a job.

• Opportunity. We are proud to be a part of RGF Staffing, a Recruit Holdings Co., Ltd., company - one of the largest staffing firms in the world. As an active contributor to the company, professional development and career advancement opportunities will be within your grasp!
• Award-winning teamwork. We have earned industry-leading recognition, such as ClearlyRated's 2021 Best of Staffing Client Diamond and Best of Staffing Talent Awards.
• A commitment to diversity and inclusion. An equitable, inclusive, and diverse work environment are critical to the mission, vision and values of our company. We strive to foster authentic belonging for all the lives we touch. We are committed to supporting the diversity of each of our employees, and celebrating the inclusion of all types of thought, differences, and voices. We celebrate our differences and capitalize on them to promote creativity and equality, and to help change our world for the better. Every individual who works with us will be treated with respect, without exception.
• An engaging culture. Do you do your best work when you are challenged, inspired, and having fun? Us too! That is why the tenure of our internal staff is well-above the industry average.
• Excellent benefits. Our team's health and life balance are important to us, so we offer competitive pay, cutting edge benefits, a generous Paid Time Off plan, and consistent recognition for a job well done.
• Training and support excellence. Bring your talent and commitment, and we'll provide the tools and resources you need to be successful on the job.
• Longevity and security - with over 50 years in the business and a national network of over 400 locations, we offer unlimited opportunities with tremendous growth potential.
• Learn more about us at www.staffmarkgroup.com

Required Language

Staffmark and our parent company, Staffmark Group, LLC, is an Equal Opportunity Employer offering employment without regard for race, color, religious creed, national origin, ancestry, gender, marital status, age, sexual orientation, sex, gender identity, disability, veteran status, or other legally protected categories.