Onsite Manager

Malone Solutions; Memphis (TN); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Full Benefits Package

Career Development Opportunities

Paid Time Off

Holiday and company holidays

401K with Company Match

Job summary

Malone Solutions in Memphis, TN is seeking an Onsite Manager to lead on-site staff, train teams, and provide operational and administrative support. Location: Memphis, TN 38111. Job Type: Full-time.

You will maintain client relationships, manage field teams, and produce performance metrics while ensuring timely task completion per client specifications. This role requires strong communication, bilingual ability, and office-based work hours.

Qualifications

• Must have at least 2 years' experience managing others.
• Must have at least 2 years' experience in staffing, onsite management.
• Must be bilingual in Spanish and English.
• Experience in a client-facing role providing support in a process driven setting.
• Exceptional communication and customer service skills both written and verbal.
• Must be detail oriented with a high sense of urgency.
• Proficiency in Microsoft Excel, Outlook, etc.
• Must be available to work in office Monday - Friday 8am - 5pm.

Responsibilities

• Maintain ongoing communication with customer representatives.
• Manage responsibilities for mid to large clients with direct responsibility for Malone field employees.
• Prepare and present statistical/metric reports on status of temporary assignments.
• Recruit, screen, test, interview, and evaluate applicants for assignments.
• Place candidates on temporary assignments in a timely manner.
• Enter, update, and maintain personnel records in the employee database.
• Conduct orientations, drug screens, reference and background checks.
• Conduct investigations and provide corrective action and performance management for temporary associates.

Skills

Bilingual Spanish-English

Strong communication

Customer service

MS Excel

MS Outlook

People management

Office hours 8am-5pm

Tools

Microsoft Excel

Outlook

Job description

Bring your personality to the Malone team! Go-getter. Straight-talker. People person. If that sounds like you, consider joining us for our mission. At Malone, there is nothing we love more than helping people and companies connect to accomplish amazing things.

About Us:

Malone is a private, award-winning company dedicated to providing staffing and recruitment needs to clients across the nation. Ranked on the SIA 2025 Top 100 List as one of the Largest Staffing Companies in the US, it is our pleasure to serve as the workforce resource and to make a positive impact on people’s lives.

Position Summary:

The Onsite Manager is primarily responsible for managing onsite staff, new and ongoing training, providing operational and administrative support, along with fostering a positive relationship with the client and onsite team. This includes overseeing operational tasks are completed in a timely manner according to client specifications.
Location: Memphis, TN 38111
Job Type: Full-time

Primary Responsibilities:

• Maintain ongoing communication with customer representatives
• Manage responsibilities for mid to large clients with direct responsibility for Malone field employees
• Prepare and present statistical/metric reports on status of temporary assignments
• Recruit, screen, test, interview, and evaluate applicants for assignments
• Place candidates on temporary assignments in a timely manner
• Retrieve and process job orders from clients
• Make client-based decisions without oversight
• Enter, update, and maintain personnel records in the employee database
• Conduct orientations, drug screens, reference and background checks
• Conduct investigations and provide corrective action and performance management for temporary associates
• Is responsible for ending assignments and handling terminations of on-site Malone employees
• Perform various administrative duties (file, fax, copy, etc.)

The Qualifications:

• Must have at least 2 years' experience managing others
• Must have at least 2 years' experience in staffing, onsite management
• Must be bilingual in Spanish and English
• Experience in a client-facing role providing support in a process driven setting
• Exceptional communication and customer service skills both written and verbal
• Must be detail oriented with a high sense of urgency
• Proficiency in Microsoft Excel, Outlook, etc
• Must be available to work in office Monday - Friday 8am - 5pm

Perks:

• Full Benefits Package including health, dental, vision, and life insurance
• Opportunities for internal advancement
• Relaxed office environment with casual dress code
• Fun, results-driven culture
• Career Development Opportunities
• Opportunity to work with a talented and driven team to support you
• Paid Time Off and 11 paid company holidays
• Partnership with Point University, an accredited institution, to provide tuition discounts
• 2 Paid Days of Giving
• Health and Dependent Care FSA options
• 401K with Company Match

Management Registry, Inc. hiring decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities.

For more information, please contact our corporate office at 1-866-805-8600.