Onsite Manager

Associa; Locust Grove (GA); On-site; USD 65,000 - 95,000; Full time

Job summary

Homeside Properties, an Associa company, seeks an onsite Community Manager to support a large-scale association in Locust Grove, GA. The role oversees administrative, maintenance, and projects, acting as liaison among homeowners, Board members, and vendors to ensure community betterment.

Responsibilities include budgeting, financial reporting, vendor management, board meeting coordination, and effective communications with residents. Strong experience in large associations is required.

Qualifications

• 7+ years of community association experience.
• Georgia CAM license or Licensed Realtor.
• Strong financial acumen and ability to interpret financials and reserves.
• Excellent communication and conflict resolution skills.
• Experience with large-scale associations.

Responsibilities

• Implement Board policy and directives with the board and association projects.
• Inspect property and ensure HOA compliance and maintenance.
• Issue violation letters and follow up for remediation.
• Coordinate with homeowners, Board members, vendors, and contractors.
• Respond to inquiries in person, by phone, and email.
• Enter data and manage records in the database.

Skills

Customer service

Financial analysis

Project management

Communication

Team collaboration

Education

Georgia CAM license

Licensed Realtor

Tools

Property management software

Job description

With more than 225 branch offices across North America, Associa is building the future of community for nearly five million residents worldwide. Our 11,000+ team members lead the industry with unrivaled education, expertise, and trailblazing innovation. For more than 43 years, Associa has brought positive impact and meaningful value to communities. To learn more, visit www.associaonline.com.

Job Description

Homeside Properties, an Associa company is looking to add an onsite Community Manager to the family to support a large scale community in Locust Grove, GA.

The Onsite Community Manager manages all administrative, maintenance, and projects to ensure the betterment of the community. The Onsite Community Manager is the liaison among the homeowners, members of the Board of Directors, Committee Members, the association management staff, and maintenance vendors and contractors.

Daily responsibilities:

• Implement Board policy and directives within the scope of the management agreement. Works with the board on strategic initiatives, policy governance and association projects.
• Walk and inspect property, ensure property is well maintained and HOA Code, Compliance, Rules & Regulations are adhered.
• Issues violation letters to homeowners and follow-up to ensure remedied.
• Meet and greet homeowners, residents, members of the Board of Directors, maintenance vendors and contractors.
• Research and respond to inquiries in-person, by phone, and email.
• Enters data and updates information in the database; record and track documents and information.
• Create and manage budgets; review financial reports, interpret Balance Sheet, Income Statement, Operating Expenses, and reserves.
• Submit RFPs, manage the bidding and vendor selection process, develop vendor relationships, and manage capital projects.
• Prioritize maintenance requests and work orders; schedule and coordinate maintenance vendors and contractors for work to be done onsite.
• Prepare board packages. Coordinate and schedule monthly and annual board meetings.
• Create and send out weekly mass communications by mail and email to homeowners notifying them of maintenance onsite, HOA guidelines, and community events.
• Assist homeowners in completing architectural review forms and follow-up with homeowners on the Board's decision.
• Other projects assigned.

Requirements

• 7+ years of community association experience.
• Well-versed in large scale association management.
• Georgia Community Association Manager (CAM) License or Licensed Realtor required.
• Knowledge of the Association Board of Directors, community manager companies, and how those roles interface with the requests and needs of the homeowners.
• Customer service driven and team oriented with a consultative approach when assisting others.
• Confident in experience and collaborative spirit.
• Strong financial acumen, ability to read and interpret financials, Balance Sheet, Income Statement, Operating Expenses, Reserves, Delinquency Reports, Variance Analysis.
• Effective project management skills: ability to prioritize and manage multiple projects in various stages of completion and communicate with all parties involved.
• Excellent communication skills (written and spoken) and conflict resolution techniques.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.