Onsite Community Manager

Associa; Chicago (IL); On-site; USD 70,000 - 105,000; Full time

Job summary

Associa is seeking a capable community association manager to support multiple client associations in the Chicago area. The role involves travel to board meetings, inspections, and community events to ensure smooth operation under the management agreement.

You will prepare agendas, update management reports, oversee financial packages, and coordinate vendor relationships while maintaining compliance with governing documents.

Qualifications

• Bachelor's degree preferred.
• Community Association experience preferred but not required.

Responsibilities

• Travel to client associations to attend board meetings and conduct site visits.
• Prepare agendas, update reports, and compile documents and copies for Board meeting packages.
• Prepare annual disclosure packages, annual meeting notifications, and annual financial statement packages for homeowners and arrange bulk mailing within required timeframes.
• Update homeowner and association information in C3 and shared files.
• Coordinate and/or oversee inspection of building facilities and common areas and arrange follow-up actions as required.
• Supervise the operation and administration of the Association in accordance with the management agreement and the Association's policies and procedures.
• Act as or oversee the primary liaison with the Association Board of Directors and homeowners as needed.
• Perform/direct administrative and management duties as requested by the Board of Directors and in accordance with the management agreement.
• Ensure Associa community management tools are developed and utilized (annual calendar, action item list, resolution worksheets, etc.).
• Review monthly financial reports and ensure management summary is submitted to the association Board of Directors.
• Provide and/or oversee recommendations to the Association Board and committees regarding major capital expenditures.
• Oversee ARB application processing and on-site inspections as necessary.
• Monitor delinquency rates and collections for the account portfolio.
• Ensure Board awareness of legal actions involving the Association.
• Maintain unit and contract files relating to Association operations.
• Manage routine and special project vendors and performance evaluations as contracted.
• Oversee Associa staff as contract provides and oversee the AP process.

Education

Bachelor's Degree

Job description

With more than 225 branch offices across North America, Associa is building the future of community for nearly five million residents worldwide. Our 11,000+ team members lead the industry with unrivaled education, expertise, and trailblazing innovation. For more than 43 years, Associa has brought positive impact and meaningful value to communities. To learn more, visit www.associaonline.com.

Job Description

• Travel to client associations in order to attend board meetings, perform inspections, conduct walk-throughs and attend community events as needed and per the management agreement.
• Prepare agendas, update management reports, and compile documents and copies for Board meeting packages.
• Prepare annual disclosure packages, annual meeting notifications, and annual financial statement packages for all homeowners and arrange bulk mailing of same within the time frames set by state statute or governing documents.
• Update homeowner and association information in C3 and shared files.
• Coordinate and/or oversee inspection of building facilities and/or common area, and arrange appropriate follow up actions as required.
• Supervise the operation and administration of the Association in accordance with management agreement and the Association's policies and procedures.
• Act as or oversee the primary liaison with the Association Board of Directors and homeowners as needed.
• Perform/direct administrative and management duties as requested by the Board of Directors and in accordance with the management agreement.
• Ensure Associa community management tools are being effectively developed and utilized such as annual calendar, action item list, resolution worksheets, timed agendas, RFP matrixes, committee charters, procurement procedures, FY operating budget, etc.
• Review monthly financial reports and ensure management summary is submitted to the association Board of Directors.
• Provide and/or oversee recommendations to the Association Board of Directors and committees regarding major capital expenditures as required to maintain the desired community appearance and operation.
• Oversee ARB (Architectural Review Board) application processing and perform on-site community inspections as necessary.
• Monitor corporate and client delinquency rates and collections process for account portfolio.
• Ensure Board of Directors is aware of legal actions involving the Association.
• Maintain unit and contract files relating to the operations of the Association.
• Manage routine and special project vendors including procurement as well as performance evaluation as contracted.
• Oversee Associa staff as contract provides.
• Oversee the AP process in accordance with Associa home office processes and procedures.
• Other duties as assigned.

Requirements

• Bachelor's Degree preferred
• Community Association Experience preferred but not required

Working Conditions

• Typical office environment
• Frequent social interaction

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.