Onsite Maintenance Dispatcher & Coordinator

Lee Hecht Harrison Nederland B.V.; Phoenix (AZ); On-site; USD 32,000 - 37,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401K plan

Paid leave

Job summary

LHH Recruitment in partnership with a growing Phoenix-based company is seeking a Dispatcher to join the onsite team. This full-time role runs Monday through Friday with an hourly pay range of $23.00-$27.00, commensurate with experience.

The Dispatcher will coordinate and schedule maintenance requests across multiple facilities, dispatch technicians or vendors, log work orders, and maintain daily and weekly schedules.

Qualifications

• 2+ years of experience in dispatching, facilities coordination, logistics, or related field.
• High school diploma or equivalent required.
• Experience with CRM or Scheduling platform is highly preferred.
• Bilingual in Spanish a plus but not required for this position.

Responsibilities

• Receive and log maintenance requests via phone, email, or work order systems.
• Assess urgency and prioritize service requests based on severity and impact.
• Dispatch maintenance technicians or vendors to assigned locations.
• Generate and manage work orders from initiation through completion.
• Create and maintain daily and weekly schedules for maintenance teams.
• Assign work based on technician availability, skill set, and location.
• Adjust schedules in real-time to accommodate emergency or high-priority requests.
• Serve as the primary point of contact for clients, and internal teams.
• Provide updates on service status and expected completion times.
• Communicate effectively with technicians to relay job details and changes.
• Monitor progress of ongoing maintenance activities and follow up as needed.
• Maintain accurate records of service requests, work orders, and completed tasks.
• Ensure all maintenance work aligns with company procedures and safety standards.
• Assist in tracking inventory, tools, and equipment needed for service delivery.

Skills

Dispatching

Logistics

Facilities coordination

Education

High school diploma

Tools

CRM platform

Job description

LHH Recruitment in partnership with a growing Phoenix-based company is seeking a Dispatcher to join the onsite team. This full-time role runs Monday through Friday with an hourly pay range of $23.00-$27.00, commensurate with experience.

The Dispatcher will coordinate and schedule maintenance requests across multiple facilities, dispatch technicians or vendors, log work orders, and maintain daily and weekly schedules.