Onsite Maintenance Coordinator: Scheduling & Billing

associacareers; Columbia (MD); On-site; USD 36,000 - 39,000; Full time

Job summary

Associa On Call is seeking a Maintenance Coordinator for its corporate office in Columbia, MD. The role provides administrative, scheduling, operational, and customer service support to the Maryland Maintenance & Construction Division, coordinating between field technicians, vendors, contractors, and management to ensure work orders are received, scheduled, completed, and billed.

The position requires strong organization, communication, and follow-through, with the ability to manage multiple

Qualifications

• High school diploma or GED required.
• 2+ years in residential management or construction in customer service, scheduling, estimating, or project management.
• Knowledge of residential maintenance, repair, or construction for various properties.
• Excellent customer service and professional communication with stakeholders.
• Strong organization and attention to detail.
• Ability to manage multiple projects and meet deadlines.
• Proficiency with Word, Excel, and Outlook.
• Valid driver's license and clean driving record.
• Reliable transportation.

Responsibilities

• Work orders management and coordination.
• Scheduling and dispatch of field technicians.
• Proposal and project support.
• Billing and administrative responsibilities.
• Communication with community managers, residents, vendors, contractors, and internal management.
• Emergency and after-hours support on rotating schedule.
• Utilize technology and systems for accurate records.
• Other duties as requested.

Skills

Customer service

Scheduling

Project coordination

Communication

Problem solving

Time management

MS Word

MS Excel

MS Outlook

Education

High school diploma or GED

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Job description

Associa On Call is seeking a Maintenance Coordinator for its corporate office in Columbia, MD. The role provides administrative, scheduling, operational, and customer service support to the Maryland Maintenance & Construction Division, coordinating between field technicians, vendors, contractors, and management to ensure work orders are received, scheduled, completed, and billed.

The position requires strong organization, communication, and follow-through, with the ability to manage multiple