Onsite Luxury Vacation Ownership Advisor

Hilton Grand Vacations Inc.; Sedona (AZ); On-site; USD 52,000 - 76,000; Full time

Job summary

Hilton Grand Vacations in Sedona, AZ, is seeking an In House Sales Executive to introduce guests and owners to ownership opportunities and tailor vacation experiences to their lifestyle.

You will deliver engaging presentations, build relationships, and drive sales while upholding the brand's standards of professionalism and integrity. The role requires strong communication and a proven track record in sales and customer service.

Qualifications

• Minimum 1 year of proven sales and customer service experience.
• Minimum 1 year of timeshare/vacation ownership sales experience.
• Ability to work a flexible schedule, including weekends and holidays.
• Strong English communication skills (reading, writing, and speaking).
• Ability to resolve complex customer service issues professionally.
• Proven adaptability in a fast-paced, performance-driven environment.

Responsibilities

• Welcome guests and present luxury Hilton Grand Vacations ownership opportunities.
• Build rapport with guests and understand their travel interests and vacation goals.
• Provide exceptional customer service and follow-up communications via phone, email, virtual platforms, and written correspondence.
• Collaborate with Quality Assurance Managers to resolve guest concerns and ensure satisfaction.
• Utilize HGV technology and sales tools to complete transactions and maximize sales opportunities.
• Attend ongoing sales meetings and training programs to enhance product knowledge and selling skills.
• Generate referral leads from new customers, owners, and team members.
• Promote Hilton Grand Vacations' core values while contributing to a positive and collaborative team environment.

Skills

Sales

Customer Service

Timeshare Sales

Communication Skills

Flexibility

Problem Solving

Job description

Hilton Grand Vacations in Sedona, AZ, is seeking an In House Sales Executive to introduce guests and owners to ownership opportunities and tailor vacation experiences to their lifestyle.

You will deliver engaging presentations, build relationships, and drive sales while upholding the brand's standards of professionalism and integrity. The role requires strong communication and a proven track record in sales and customer service.