Onsite Local Tax Expert & Community Growth Leader

Intuit, Inc.; Mancelona (MI); On-site; USD 37,000 - 56,000; Full time

Benefits offered by this job

401(k) with company match

Paid sick time

Employee Stock Purchase Plan

E&O Insurance

Employee Assistance Program

Discounts on Intuit products

Marketing support

Job summary

Intuit, Inc. seeks TurboTax Local Service Experts to perform on-site, full-service tax return preparation and expert advisory in local TurboTax locations across the United States.

You will serve clients in-person and virtually, connect them with specialists, and help grow the local TurboTax business while delivering a seamless, end-to-end Intuit experience. The role emphasizes tax expertise, community engagement, and ongoing training, with a pay range reflecting location and expertise.

Qualifications

• EA/CPA/Attorney with tax prep experience preferred.
• Active PTIN required to file taxes.
• Minimum 3 years of paid tax prep experience filing federal/state 1040s.
• Willing to upskill into additional services with training.
• Onsite work at a TurboTax location; 20+ hours per week.

Responsibilities

• Provide hands-on tax advice and complete preparation for TurboTax clients.
• Grow local client base through outreach and community events.
• Coordinate with specialists in bookkeeping, payroll, and advisory services.
• Deliver accurate tax solutions using government resources and tools.
• Offer excellent customer experience and help plans for future taxes.

Skills

Enrolled Agent (EA) knowledge

CPA knowledge

Practicing attorney

PTIN holder

Tax preparation experience

Bilingual English/Spanish

Strong client communication

Tools

Tax preparation software

CRM/Sales tools

Job description

Intuit, Inc. seeks TurboTax Local Service Experts to perform on-site, full-service tax return preparation and expert advisory in local TurboTax locations across the United States.

You will serve clients in-person and virtually, connect them with specialists, and help grow the local TurboTax business while delivering a seamless, end-to-end Intuit experience. The role emphasizes tax expertise, community engagement, and ongoing training, with a pay range reflecting location and expertise.