Onsite Loan Solutions Advisor

OneMain Financial Group; Cañon City (CO); Presencial; USD 25.000 - 28.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health insurance

401(k) match

Employee Stock Purchase Plan

Tuition reimbursement

Paid time off

Paid holidays

Volunteer time

Descripción de la vacante

OneMain Financial Group on-site in the United States is seeking a Loan Sales Specialist to assist customers with financing options, manage loan lifecycles, and support branch goals. The role emphasizes empathy, efficiency, and compliant processes while offering professional development and performance-based incentives.

The position requires a high school diploma or GED, with preferrred experience in sales or customer service and bilingual Spanish skills.

Formación

• High School Diploma or GED.
• Preferred: Sales, Collections or Customer Service experience.
• Bilingual in Spanish is a plus.

Responsabilidades

• Effectively multitask and adapt to the dynamic demands of the role, ensuring timely and efficient service.
• Exceed customer expectations through ease, empathy and encouragement, delivering results related to individual and branch goals.
• Develop new connections and maintain ones by engaging customers throughout the loan process and life cycle, presenting tailored solutions based on customer needs.
• Manage the life cycle of loans, including collections activities while maintaining compliance with laws and regulations.
• Engage with customers and other departments through multiple channels, including phone, email, chat and our in-house systems.
• Exhibit passion for achievement, bringing an internal drive to succeed and goal oriented attitude.
• Clearly educate and inform customers on optional insurance products, ensuring customers have a thorough understanding of the loans, terms and their options.

Conocimientos

Sales experience

Customer service

Bilingual Spanish

Educación

High School Diploma or GED

Descripción del empleo

OneMain Financial Group on-site in the United States is seeking a Loan Sales Specialist to assist customers with financing options, manage loan lifecycles, and support branch goals. The role emphasizes empathy, efficiency, and compliant processes while offering professional development and performance-based incentives.

The position requires a high school diploma or GED, with preferrred experience in sales or customer service and bilingual Spanish skills.