Onsite Learning Specialist - Frontline Training

Avis Budget Group International; Romulus (MI); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Paid time off

401K matched contributions

Medical, Dental, Vision, Life and Dis/

Voluntary benefits eligibility (Group/

Transit/ Parking pretax benefits

Employee discounts on Avis/ Budget car

Employee Assistance Program

Job summary

Avis Budget Group is seeking a Learning Specialist to support training delivery across field locations in Romulus, Michigan. This entry-level role works onsite with employees and leaders to assist with onboarding, role-based, and customer experience training.

It reinforces continuous learning on the job to drive consistent performance and positive customer experiences. You will lead onsite training for frontline staff and managers, coordinate logistics, facilitate sessions, and partner with site

Qualifications

• Bachelor’s degree in Learning & Development, Education, Business, Hospitality, or a related field.
• 1–2 years of experience in training, customer service, operations, or learning support.
• Strong communication, facilitation, and interpersonal skills.
• Ability to work effectively with frontline employees and leaders.
• Experience with LMS, virtual meetings, presentations, or willingness to learn.
• Experience facilitating small group sessions or presentations.
• Valid Driver’s License and acceptable driving record.

Responsibilities

• Lead onsite training programs for frontline employees and managers
• Onboarding and new hire training at the location level
• Coordinate training logistics and learning activities at assigned locations
• Facilitate instructor-led training
• Observe employee performance and reinforce training and customer experience standards through coaching and feedback
• Partner with site leaders, HR, and operations teams to support training needs
• Assist in tracking training participation and completion
• Collect training feedback and share field insights with the learning team

Skills

Training delivery

Onboarding

Facilitation

Communication

Interpersonal skills

Coaching

Public speaking

Education

Bachelor's degree in Learning & Development, Education, Business, Hospitality

Tools

Learning management system (LMS)

Virtual meeting platforms

Presentation tools

Reporting tools

Job description

Avis Budget Group is seeking a Learning Specialist to support training delivery across field locations in Romulus, Michigan. This entry-level role works onsite with employees and leaders to assist with onboarding, role-based, and customer experience training.

It reinforces continuous learning on the job to drive consistent performance and positive customer experiences. You will lead onsite training for frontline staff and managers, coordinate logistics, facilitate sessions, and partner with site