Onsite Learning & Development Leader

ABM industries; Washington (District of Columbia); On-site; USD 90,000 - 105,000; Full time

Benefits offered by this job

Benefits package

Job summary

ABM Industries in Washington, DC is hiring a Learning & Development Partner to serve as the onsite learning leader for the IMF account. This role designs, facilitates, implements, and measures learning initiatives that strengthen workforce capability, employee engagement, leadership readiness, and operational excellence.

Working with operational leaders, Human Resources, and client stakeholders, you will translate workforce needs into practical learning experiences that support growth, service

Qualifications

• Bachelor's degree in human resources, Adult Learning, Organizational Development, Business, Education, Psychology, or related field.
• 5+ years of experience in Learning & Development, Talent Development, Training, or Organizational Development.
• Proven facilitation and presentation skills.
• Experience supporting frontline or operational workforces.
• Strong relationship management and influencing abilities.
• Experience leading workforce development, onboarding, leadership development, and change initiatives.
• Proficiency with Microsoft 365 and learning technologies.

Responsibilities

• Develop and manage the account's learning and development roadmap.
• Identify skill gaps and development opportunities through workforce and business assessments.
• Coordinate and execute the annual training calendar.
• Monitor participation, completion, and effectiveness metrics.
• Ensure fulfillment of contractual training requirements.
• Design and deliver engaging classroom, virtual, and workshop-based learning programs.
• Facilitate leadership, technical, compliance, safety, customer service, and professional development training.
• Develop training materials, job aids, guides, and supporting resources.
• Support onboarding and employee orientation programs.
• Develop competency-based learning pathways for frontline employees, supervisors, and managers.
• Support certification, career progression, and succession readiness initiatives.
• Partner with leaders to strengthen employee development and retention efforts.
• Support workforce readiness for new technologies, systems, and operational processes.
• Develop role-specific training and adoption plans.
• Measure learning effectiveness and recommend continuous improvements.
• Serve as the account's primary Learning & Development advisor.
• Build strong relationships with operational leaders, employees, HR, and client stakeholders.
• Present learning outcomes and recommendations to leadership teams.
• Business Continuity: Design and facilitate tabletop exercises and scenario-based drills to strengthen organizational readiness and resilience.
• Onboarding: Own the competency-based onboarding framework and foundational content, with managers leading role-specific integration and coaching.
• Engagement & Culture: Drive engagement, recognition, leadership events, and culture initiatives that strengthen retention, connection, and workforce effectiveness.

Skills

Facilitation

Relationship management

Stakeholder engagement

Presentation skills

Change management

Education

Bachelor's degree in human resources, Adult Learning, Organizational Development, Business, Education, Psychology, or related field

Tools

Microsoft 365

Learning technologies

Job description

ABM Industries in Washington, DC is hiring a Learning & Development Partner to serve as the onsite learning leader for the IMF account. This role designs, facilitates, implements, and measures learning initiatives that strengthen workforce capability, employee engagement, leadership readiness, and operational excellence.

Working with operational leaders, Human Resources, and client stakeholders, you will translate workforce needs into practical learning experiences that support growth, service