Onsite Lead Housing Case Manager

Quest Center For Integrative Health; Portland (OR); On-site; USD 45,000 - 48,000; Full time

Benefits offered by this job

Health coverage (Kaiser)

403(b) retirement plan

Paid time off (5 weeks)

Student loan forgiveness

Employee Assistance Program

Sabbatical after seven years

Paid holidays

Professional development budget

Hospital indemnity insurance

Voluntary life and AD&D

Disability insurance options

Job summary

Quest Center for Integrative Health in Portland, OR is seeking a Lead 2 Housing Case Manager to provide leadership in strengthening housing programs, coordinating with partners, and improving referral pathways. The role involves developing plans with clients, supporting an integrated team, and driving program improvements onsite.

The position requires outreach to housing providers, knowledge of housing resources in Multnomah County, and ability to manage a diverse caseload while meeting

Qualifications

• Experience working with marginalized communities.
• Knowledge about addictions recovery and individualized care.
• Familiarity with housing resources in the Multnomah County area.
• Ability to manage time and meet deadlines.
• Basic computer and keyboard proficiency using Microsoft Office and Office 365 software.
• To be culturally conscious and work with a diverse caseload.
• Ability to maintain accurate records and necessary paperwork.
• Applicants in recovery from substance abuse must have a minimum of 2 years clean & sober.
• Must adhere to agency's non-discrimination policies.
• Demonstrates ability to build and maintain professional relationships with community partners and external service providers.
• Strong communication, organization, and problem-solving skills, with the ability to support team development and program improvement.
• Ability to take initiative, identify service gaps, and collaborate with management to develop practical solutions.
• Ability to work collaboratively as a team member as well as independently.

Responsibilities

• Conduct community outreach to establish and maintain partnerships with housing providers, treatment programs, and community organizations to strengthen referral pathways into Quest housing and treatment services
• Educate community partners about Quest's housing eligibility, treatment requirements, referral processes, and available services to support appropriate referrals and improve access to care
• Assist individuals to obtain housing financial assistance
• Provide housing resources for individuals within the Multnomah County area
• Apply person-centered principles to build relationships, trust, and rapport with clients
• Assess client needs with housing and develop goal/action plans accordingly
• Utilize cultural competency, active listening, and motivational interviewing skills to assist clients in reaching their treatment goals
• Establish relationships with local agencies for an efficient referral process
• Collaborate with local agencies to coordinate services
• Travel with clients to and from housing opportunities and education, as needed
• Work with individuals to help eliminate housing barriers
• Complete chart notes for client encounters and submit all program paperwork in a professional, timely manner
• Working closely with an integrated team
• Perform other duties as assigned/needed

Skills

Community outreach

Addiction recovery knowledge

Housing resources knowledge

Time management

MS Office proficiency

Cultural competency

Recordkeeping accuracy

Non-discrimination policies

Professional relationships

Communication & problem-solving

Initiative & solutions

Teamwork & independence

Tools

Microsoft Office 365

Job description

Quest Center for Integrative Health in Portland, OR is seeking a Lead 2 Housing Case Manager to provide leadership in strengthening housing programs, coordinating with partners, and improving referral pathways. The role involves developing plans with clients, supporting an integrated team, and driving program improvements onsite.

The position requires outreach to housing providers, knowledge of housing resources in Multnomah County, and ability to manage a diverse caseload while meeting