Onsite Lab Operations Specialist

TekWissen LLC; Ann Arbor (MI); On-site; USD 22,000 - 29,000; Full time

Job summary

TekWissen Group is seeking a Site Specialist for a 3-month onsite assignment in Ann Arbor, MI. You will receive, sort, document, and deliver lab supplies, support dock operations, and maintain inventory and safety records.

The role requires a high school diploma and at least 1 year of related experience in a lab or customer service setting, with the ability to lift 30–50 lbs and use MS Office. Work is onsite with potential overtime as needed.

Qualifications

• Fluency in reading, writing and speaking English.
• Strong verbal and written communication for customer service.
• Ability to work independently at customer sites and multi-task to meet deadlines.
• Proficiency with Microsoft Office and entering data in various systems.

Responsibilities

• Receive, sort, document, monitor and deliver lab supplies and mail.
• Support dock operations, escorts, deliveries, and rush requests.
• Handle washing, sterilizing, inspection, and return of lab glassware/equipment.
• Maintain clean and organized work areas, docks, and storage spaces.
• Assist with hazardous waste container collection and related documentation.
• Manage gas cylinders, garments, and related inventory needs.
• Perform routine eyewash and safety shower inspections.
• Maintain logs, records, service metrics, and reports.
• Follow safety procedures, SOPs, and University guidelines.
• Proactively address customer concerns with lead team within resolution times.
• Engage in process improvement activities.
• May perform other responsibilities as assigned by management.

Skills

English fluency

Customer service

Multi-tasking

Data entry

Microsoft Office

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

TekWissen Group is seeking a Site Specialist for a 3-month onsite assignment in Ann Arbor, MI. You will receive, sort, document, and deliver lab supplies, support dock operations, and maintain inventory and safety records.

The role requires a high school diploma and at least 1 year of related experience in a lab or customer service setting, with the ability to lift 30–50 lbs and use MS Office. Work is onsite with potential overtime as needed.