Onsite IT Technician — Imaging, Deployment & Onboarding

Corebts; Ashburn (VA); On-site; USD 60,000 - 75,000; Full time

Benefits offered by this job

Health Insurance

Vision Insurance

Dental Insurance

Life Insurance

Flexible Spending (FSA)

401(k) Plan

Disability Coverage

Paid Holidays/ PTO

Training & Development

Job summary

NRI North America is seeking an IT Technical Support Engineer to provide onsite onboarding, desktop deployment, and IT operations support at client sites in Ashburn, VA. You will image and configure devices, manage assets, and coordinate with remote teams to ensure a smooth employee onboarding experience.

Responsibilities include provisioning, licensing, MFA, GPO administration, and handling hardware and network support, with a focus on hands-on execution and excellent customer service.

Qualifications

• Experience in desktop support and IT provisioning.
• Familiarity with workstation imaging and deployment processes.
• Experience with IT asset management and inventory control.
• Strong organizational skills and attention to detail.
• Ability to follow documented procedures and technical instructions.
• Strong communication and customer service skills.

Responsibilities

• Prepare, image, configure, deploy, and ship laptops, monitors, mobile devices, and other IT equipment for new hires and existing employees.
• Maintain accurate IT asset inventory, equipment lifecycle records, asset tagging, and storage organization.
• Coordinate hardware procurement, purchase orders, and vendor relationships for IT equipment and services.
• Manage corporate mobile devices and Verizon services, including activations, terminations, inventory, and monthly billing reconciliation.
• Support user account provisioning, software licensing, MFA, Group Policy administration, and other system administration tasks.
• Assist with legal requests for archived email, file, and data retrieval.
• Provide onsite support for conference room AV/VTC technology, printers, network connectivity, structured cabling, and office infrastructure.
• Administer physical security systems, including badge access and user provisioning.
• Coordinate with remote IT teams to ensure timely device deployments, onboarding activities, and issue resolution.
• Deliver responsive, professional customer service while supporting employees and ensuring a smooth onboarding experience.

Skills

Desktop support

IT provisioning

Hardware deployment

Asset management

Structured cabling

Job description

NRI North America is seeking an IT Technical Support Engineer to provide onsite onboarding, desktop deployment, and IT operations support at client sites in Ashburn, VA. You will image and configure devices, manage assets, and coordinate with remote teams to ensure a smooth employee onboarding experience.

Responsibilities include provisioning, licensing, MFA, GPO administration, and handling hardware and network support, with a focus on hands-on execution and excellent customer service.