Onsite IT Technician - Hardware & Network Support

Career Source CLM; Williston (FL); On-site; USD 28,000 - 30,000; Full time

Job summary

Career Source CLM in Williston, FL seeks an IT Technician to troubleshoot, repair, and maintain computer hardware and related equipment, ensuring seamless operation of our technology infrastructure. The role requires at least 2 years of hands-on IT experience, Office 365 know-how, basic AD/M365 work, and a willingness to learn.

CompTIA A+ is preferred. You will train staff, assist with onboarding/offboarding, manage tickets, and support printers, network updates, and security tools in a mixed

Qualifications

• Minimum 2 years of hands-on IT experience.
• Working knowledge of Office 365 and basic network shares.
• Experience with ThreatDown Endpoint Protection, Barracuda Firewall, Ubiquiti networking is a plus.

Responsibilities

• Diagnose hardware and software problems.
• Provide training to staff regarding IT issues/topics.
• Assist with IT related problems when called upon (password resets, account unlocks, basic Active Directory/Microsoft 365 account work, onboarding and offboarding user accounts, etc.).
• Offer basic desk phone and softphone support.
• Track, prioritize and document requests using an IT support request system.
• Install and configure new computers and other IT equipment.
• Repair and upgrade different types of computers (hardware and software).
• Identify problems with printers and collaborate with managed print services.
• Inventory IT supplies and equipment e.g. cables and adapters.
• Assist with server and network appliance updates and maintenance.
• Crimp and run ethernet cables in the organization.
• Research and learn about new software in the market that relates to the organization's functions.
• Help document systems.
• Other duties as assigned by supervisor.

Skills

Troubleshooting IT issues

Office 365

IT support

Network basics

Education

CompTIA A+ certification

2+ years IT experience

Tools

ThreatDown Endpoint Protection

Barracuda Firewall

Ubiquiti networking

Job description

Career Source CLM in Williston, FL seeks an IT Technician to troubleshoot, repair, and maintain computer hardware and related equipment, ensuring seamless operation of our technology infrastructure. The role requires at least 2 years of hands-on IT experience, Office 365 know-how, basic AD/M365 work, and a willingness to learn.

CompTIA A+ is preferred. You will train staff, assist with onboarding/offboarding, manage tickets, and support printers, network updates, and security tools in a mixed