Onsite IT Technician

Leading Edge Solutions, Inc; Lafayette (IN); Hybrid; USD 40,000 - 55,000; Full time

Benefits offered by this job

Company vehicle

On-the-job training

Long-term stability

Job summary

Leading Edge Solutions, Inc is looking for a hands-on problem solver in Lafayette, Indiana. You will install hardware, troubleshoot network issues, and ensure smooth operation of IT systems. A high school diploma and communication skills are essential. This full-time role includes local travel across Indiana and the Chicagoland area. The company offers a vehicle post-onboarding and on-the-job training for eager learners, ensuring long-term stability in a supportive work environment.

Qualifications

• Strong communication skills needed for daily interactions.
• Ability to work independently and meet job standards.
• Valid driver’s license and reliable transportation required.

Responsibilities

• Install and perform minor repairs to hardware, software, and cabling.
• Troubleshoot and resolve LAN/WAN/Wireless network issues.
• Diagnose and repair end user Microsoft Operating Systems.

Skills

Communication skills

Problem-solving mindset

Network troubleshooting

Microsoft Windows 10, 11 proficiency

Ability to install peripherals

Education

High school diploma or GED

Tools

ConnectWise Manage PSA

DattoRMM

Cisco Meraki

Job description

Ready to Build a Career, Not Just Take a Job?

At Leading Edge Solutions, we’re not your standard tech company—we’re a family‑run business that’s been powering the automotive industry for over 22 years. We specialize in supporting our clients in all things IT so they can keep their car dealerships running smoothly. Our team sticks around for the long haul because we take care of our people.

Due to growth, we’re looking for a hands‑on problem solver to join our team—someone who enjoys working with their hands, troubleshooting, and seeing the direct impact of their work. If you want a steady, long‑term career (not just a gig), and the chance to work across Indiana and the Chicagoland area.

What You’ll Be Doing

• Install and perform minor repairs to hardware, software, cabling and peripheral equipment, following current best practices.
• Ability to troubleshoot and resolve issues pertaining to hardware/software/connectivity in LAN/WAN/Wireless networks independently and using current job knowledge, research and external resources.
• Diagnose and repair end user Microsoft Operating Systems and Applications as well as vendor supplied hardware and software.
• Perform workstation upgrade/replacement; participate in the deployment of new hardware and software platforms.
• Identify and remove malware and viruses using latest tools and techniques.
• Proactively identify potential issues, perform root cause analysis and make suggestions for remediation including additional products or services.
• Maintain record of daily data communication transactions, problems and remedial action taken, and installation activities.
• Performs other duties or special projects as assigned.
• Remotely assist clients via phone and RMM tool

What You Need to Bring to the Table

• Strongcommunication skills—you’ll be working with clients and teammates daily
• Aproblem‑solving mindset—we need someone who can think on their feet
• Ability to workindependently and meet job standards
• Willingness totravel locally (company vehicle provided after onboarding)
• Flexibility forfull‑time work, including occasional overtime

Requirements

• High school diploma or GED
• Valid driver’s license and reliable transportation
• Microsoft Windows: Windows 10, Windows 11 OS Proficiency
• Working knowledge with network troubleshooting and network equipment
• Ability to install peripherals printers, scanners, etc.
• Ability to reload computers with Windows OS
• Ability to prep IT equipment for installations
• Working knowledge implementing and configuring MS Office Suite
• Working knowledge troubleshooting and configuring email applications
• Working knowledge of antivirus Software
• Working knowledge of backup applications
• Microsoft Azure / Office 365 experience
• Experience with the following systems is a plus:
  • ConnectWise Manage PSA
  • DattoRMM
  • Cisco Meraki

Why Work With Us?

• Long‑Term Stability– Our team sticks around because we invest in them
• Company Vehicle– Provided after onboarding
• Local Travel– Primarily Indiana and some Chicagoland and surrounding areas
• On‑the‑Job Training– We’ll teach you the ropes if you’re eager to learn

If you’re ready to roll up your sleeves and build something real, apply today!