Onsite IT Systems Administrator - Apps & Infrastructure

Socket.dev; Zeeland (MI); On-site; USD 52,000 - 76,000; Full time

Job summary

Gentex in Michigan is seeking an IT Support Associate to provide administrative and technical support for the company’s business applications and supporting technologies. The role is onsite at a Gentex facility, emphasizing reliable operation of mission-critical software and data integrity.

You will work with end users to configure software, maintain data elements, assist with change management, and communicate requirements to technical teams, staying adaptable in a fast-paced environment.

Qualifications

• Bachelor’s degree in related field required.
• 1-3 years’ experience working in an IT role.
• Knowledge and experience with the organization’s key software platforms.
• Must be willing to respond to support calls during nonstandard hours.
• Knowledge and experience with networking fundamentals.

Responsibilities

• Support and maintain the technical infrastructure of the Organization’s mission-critical applications.
• Understand the technical capabilities of the applications and supporting framework.
• Work with end users to understand business priorities and execute the configuration of software to enable supporting processes.
• Maintain key data elements for the effective use of applications in a secure and highly available architecture.
• Participate and execute defined internal Change Management process.
• Work with cross-functional departments to support existing architecture and deployment strategies.
• Educate and communicate with end users to successfully utilize existing and new technology.
• Work with end users to understand system requirements.
• Communicate end user requirements within technical teams to determine capabilities and/or new functionality.
• Other duties as assigned.

Education

Bachelor’s degree in related field

Job description

Gentex in Michigan is seeking an IT Support Associate to provide administrative and technical support for the company’s business applications and supporting technologies. The role is onsite at a Gentex facility, emphasizing reliable operation of mission-critical software and data integrity.

You will work with end users to configure software, maintain data elements, assist with change management, and communicate requirements to technical teams, staying adaptable in a fast-paced environment.