IT Systems Administrator - Data Center

Gentex Corporation; Zeeland (MI); On-site; USD 52,000 - 76,000; Full time

Job summary

Gentex in Michigan is seeking an IT Support Associate to provide administrative and technical support for the company’s business applications and supporting technologies. The role is onsite at a Gentex facility, emphasizing reliable operation of mission-critical software and data integrity.

You will work with end users to configure software, maintain data elements, assist with change management, and communicate requirements to technical teams, staying adaptable in a fast-paced environment.

Qualifications

• Bachelor’s degree in related field required.
• 1-3 years’ experience working in an IT role.
• Knowledge and experience with the organization’s key software platforms.
• Must be willing to respond to support calls during nonstandard hours.
• Knowledge and experience with networking fundamentals.

Responsibilities

• Support and maintain the technical infrastructure of the Organization’s mission-critical applications.
• Understand the technical capabilities of the applications and supporting framework.
• Work with end users to understand business priorities and execute the configuration of software to enable supporting processes.
• Maintain key data elements for the effective use of applications in a secure and highly available architecture.
• Participate and execute defined internal Change Management process.
• Work with cross-functional departments to support existing architecture and deployment strategies.
• Educate and communicate with end users to successfully utilize existing and new technology.
• Work with end users to understand system requirements.
• Communicate end user requirements within technical teams to determine capabilities and/or new functionality.
• Other duties as assigned.

Education

Bachelor’s degree in related field

Job description

At Gentex, you’ll help create innovative technologies that improve how people live, travel, and stay connected. Join a company driven by quality products across an evolving range of industries.

Position Overview

Provides administrative and technical support for the Company’s business applications and supporting technologies.

LOCATION

This role is required to work onsite at a Gentex facility.

What You’ll Do

• Support and maintain the technical infrastructure of the Organization’s mission-critical applications.
• Understand the technical capabilities of the applications and supporting framework.
• Work with end users to understand business priorities and execute the configuration of software to enable supporting processes.
• Maintain key data elements for the effective use of applications in a secure and highly available architecture.
• Participate and execute defined internal Change Management process.
• Work with cross-functional departments to support existing architecture and deployment strategies.
• Educate and communicate with end users to successfully utilize existing and new technology.
• Work with end users to understand system requirements.
• Communicate end user requirements within technical teams to determine capabilities and/or new functionality.
• Other duties as assigned.

How You’ll Do It

• Customer focus - Building strong customer relationships and delivering customer-centric solutions.
• Continue to learn and build expertise in a particular technical field.
• Fosters teamwork – Builds effective partnerships and works collaboratively with others to meet shared objectives.
• Action oriented – Taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm.
• Situational flexibility - Demonstrates the flexibility to adapt to changing environments. Adjusts approach to adapt to shifting demands.
• Operate effectively in high stress situations.
• Complying with all Company policies and procedures, safety regulations, company safety policies and safely perform all duties, including but not limited to, promoting a safe workplace.
• Maintaining high level of honesty, integrity and confidentiality with respect to company matters.

What To Bring

• Bachelor’s degree in related field preferred or equivalent combination of education and experience.
• 1-3 years’ experience working in an IT role.
• Knowledge and experience with the organization’s key software platforms.
• Must be willing to respond to support calls during nonstandard hours.
• Knowledge and experience with networking fundamentals.

Gentex is an equal opportunity employer

Gentex extends equal employment opportunities to qualified applicants and employees regardless of an individual’s race, color, religion, national origin, age, sex (including pregnancy, gender identity, and sexual orientation), disability, marital status, military service, height, weight, genetic information, or any other reason protected by law.

Assistance

Gentex is committed to working with and providing reasonable accommodation to applicants with disabilities. For accommodation requests, email us at [e-mail]. Gentex will not discriminate against any qualified individual who can perform the essential functions of the job with or without a reasonable accommodation.

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