Onsite IT Support Technician - Healthcare (Entry Level)

MetroSys, Inc.; Florence (OR); On-site; USD 35,000 - 45,000; Full time

Job summary

MetroSys, Inc. in Florence, Oregon is seeking an IT Support Technician I to deliver onsite support in a regional healthcare environment. The role includes troubleshooting desktops, printers, and peripherals while maintaining a customer-focused presence.

This position is ideal for individuals starting their IT careers and offers opportunities for growth and continued learning, with an emphasis on strong customer service in a fast-paced healthcare setting.

Qualifications

• High school diploma or equivalent required.
• Working knowledge of Windows 10 and 11, Microsoft Office applications.
• Strong customer service and communication skills necessary.

Responsibilities

• Provide onsite technical support for hospital and clinic personnel.
• Troubleshoot and resolve issues related to desktop and network connectivity.
• Document incidents and resolutions within the ticketing system.

Skills

Windows desktop support

Customer service

Troubleshooting

Networking concepts

Microsoft Office applications

Education

High school diploma or equivalent

Technical training or military training

Tools

Windows 10

Windows 11

Active Directory

Microsoft 365

Job description

MetroSys, Inc. in Florence, Oregon is seeking an IT Support Technician I to deliver onsite support in a regional healthcare environment. The role includes troubleshooting desktops, printers, and peripherals while maintaining a customer-focused presence.

This position is ideal for individuals starting their IT careers and offers opportunities for growth and continued learning, with an emphasis on strong customer service in a fast-paced healthcare setting.