Onsite IT Support Specialist — Windows & iOS Growth Path

North Sky Communications; Vancouver (WA); On-site; USD 33,062 - 35,817; Full time

Benefits offered by this job

Weekly Paychecks

PTO & Holidays

Health & dental insurance

401(k) with Company Match

Stock Purchase Plan

Education Reimbursement

Legal Insurance

Discounts on gym memberships

Job summary

North Sky Communications is hiring an IT On-site Support Specialist to join our dynamic technology team. You will provide hands-on desktop and iOS support, manage asset records, and assist with deployments for new hires.

This on-site role emphasizes customer-focused service and reliable IT operations. The position offers weekly pay, PTO, insurance options, 401(k) with company match, and education reimbursement as part of a comprehensive benefits package.

Qualifications

• 18+ years of age or older.
• Legal right to work in the United States for North Sky Communications, LLC.
• 1–2+ years of hands-on desktop troubleshooting experience.
• Experience with Windows and iOS operating systems.
• Background in customer service or technical support environment.

Responsibilities

• Inventory management and meticulous asset records across computers, devices, software licenses, and peripherals.
• Coordinate asset lifecycle from procurement to secure disposal.
• Deploy equipment for new hires and manage returns; generate inventory reports.
• Provide on-site desktop support and troubleshoot hardware, software, and connectivity issues.
• Install, configure, and update key applications and operating systems.
• Assist with printer setup, drivers, and troubleshooting; log resolutions in the ticketing system.
• Configure and support iOS devices; assist with MDM enrollment and administration.
• Support mobile productivity apps and coordinate device activations with carriers.

Skills

Windows

iOS

Microsoft Excel

Active Directory

TCP/IP DNS DHCP

Remote Desktop

Ticketing Software

Customer Service

Tools

Remote Desktop Tools

Mobile Device Management (MDM)

Job description

North Sky Communications is hiring an IT On-site Support Specialist to join our dynamic technology team. You will provide hands-on desktop and iOS support, manage asset records, and assist with deployments for new hires.

This on-site role emphasizes customer-focused service and reliable IT operations. The position offers weekly pay, PTO, insurance options, 401(k) with company match, and education reimbursement as part of a comprehensive benefits package.