Onsite IT Support Specialist — Secret Clearance (Norfolk)

VSolvit; Norfolk (VA); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

Life insurance

401K Retirement Plan options

Tuition Reimbursement

Job summary

VSolvit is looking for an IT Customer Support Specialist to join their team in Norfolk, VA. This role requires providing technical support, installation, configuration, and testing services specifically for the Department of Navy. Candidates must be U.S. citizens with at least 3 years of customer service experience and an active secret clearance. The position offers a comprehensive benefits package including medical, dental, vision insurance, and tuition reimbursement.

Qualifications

• Minimum of 3 years of experience with Customer Service Support.
• Active Secret security clearance is required.
• Must be a U.S. Citizen.

Responsibilities

• Provide technical support to end users for various technical issues.
• Document and monitor problems using applicable systems.
• Install, configure, and update hardware and software as needed.

Skills

Customer Service Support

Windows 10/11 configuration

Microsoft Office 2019 support

Cyber security qualifications

Technical problem solving

Education

Associate degree or higher from an accredited college

Tools

CompTIA A+

Network+

Security+

Job description

VSolvit is looking for an IT Customer Support Specialist to join their team in Norfolk, VA. This role requires providing technical support, installation, configuration, and testing services specifically for the Department of Navy. Candidates must be U.S. citizens with at least 3 years of customer service experience and an active secret clearance. The position offers a comprehensive benefits package including medical, dental, vision insurance, and tuition reimbursement.