Onsite IT Support Specialist III: Enterprise Tech

Centene Corporation; Newark (DE); On-site; USD 37,000 - 68,000; Full time

Benefits offered by this job

Health insurance

401K and stock purchase plans

Tuition reimbursement

Paid time off plus holidays

Flexible work schedule (remote/office)

Job summary

Centene Corporation is seeking an IT Support Specialist for 100% on-site work in Newark, Delaware. You will provide end-user technical support for hardware, software, and network issues, including remote desktop assistance.

Qualifications include a High School diploma or GED with 2–4 years of related IT experience, and familiarity with ServiceNow and Active Directory. The role involves collaborating with IT teams and delivering timely resolutions in a large enterprise environment.

Qualifications

• Requires a High School diploma or GED with 2-4 years related IT support experience.
• Experience with ServiceNow or similar ticketing tools preferred.
• Proficient in Windows OS, macOS and mobile OS support.
• Understanding of Active Directory and basic network concepts.

Responsibilities

• Drives hardware delivery and setup; customize systems for end user needs.
• Analyzes, tests, and debug computer systems.
• Offers laptop/desktop break-fix and remote desktop support.
• Supports OS, applications, security services, and hardware issue resolution.
• Resolves issues with LAN/WAN and coordinates with IT teams.
• Implements controls to protect information systems assets.

Skills

ServiceNow

Windows OS

Networking

Active Directory

Remote desktop

Customer service

Education

High School diploma or GED

Tools

Ticketing tools

IT support tools

Job description

Centene Corporation is seeking an IT Support Specialist for 100% on-site work in Newark, Delaware. You will provide end-user technical support for hardware, software, and network issues, including remote desktop assistance.

Qualifications include a High School diploma or GED with 2–4 years of related IT experience, and familiarity with ServiceNow and Active Directory. The role involves collaborating with IT teams and delivering timely resolutions in a large enterprise environment.