Onsite IT Support Analyst - End-User Tech Pro

All Lines Technology Inc.; Pittsburgh (Allegheny County); On-site; USD 50,000 - 70,000; Full time

Job summary

All Lines Technology Inc. is seeking an IT Support Analyst for an immediate opening in Pittsburgh. The successful candidate will provide onsite technology support, assist employees with technical issues, and participate in various IT projects.

Qualifications include a preferred 4-year degree in Computer Science or related field, strong analytical abilities, excellent communication skills, and the capacity to resolve technical problems effectively. This role will involve oversight of up to 200 IT end users in a supportive capacity.

Qualifications

• Strong interaction and listening skills.
• Ability to quickly resolve technical problems.
• Capability to document operations procedures.

Responsibilities

• Provide onsite technology support to end users.
• Respond to requests for technical support.
• Maintain and troubleshoot user problems, including hardware/software.
• Train users on new technology and software.
• Participate in IT projects with internal and external teams.

Skills

Interpersonal skills

Analytical abilities

Strong verbal communication

Technical problem resolution

Education

4-year degree in Computer Science, Engineering, or related discipline

Job description

All Lines Technology Inc. is seeking an IT Support Analyst for an immediate opening in Pittsburgh. The successful candidate will provide onsite technology support, assist employees with technical issues, and participate in various IT projects.

Qualifications include a preferred 4-year degree in Computer Science or related field, strong analytical abilities, excellent communication skills, and the capacity to resolve technical problems effectively. This role will involve oversight of up to 200 IT end users in a supportive capacity.