Onsite IT Support Analyst — End-User Tech | Pittsburgh

alllinestechnology; Pittsburgh (Allegheny County); On-site; USD 40,000 - 60,000; Full time

Job summary

All Lines Technology is seeking an IT Support Analyst for their Pittsburgh office. This entry-level position involves providing onsite support, troubleshooting PC issues, and training users on new technology.

Success in this role requires effective verbal communication and strong analytical abilities to address technical problems efficiently. A 4-year degree in Computer Science or a related field is preferred, with the opportunity for full-time employment in the future.

Qualifications

• Strong interaction skills to effectively communicate with users.
• Ability to analyze and resolve technical problems efficiently.
• Document operations procedures carefully.

Responsibilities

• Provide onsite technical support to employees.
• Respond to requests for technical assistance via phone and email.
• Maintain and troubleshoot PC hardware/software issues.
• Train users on new technology and software.

Skills

Strong interaction and interpersonal skills

Strong analytical abilities

Strong verbal communication skills

Education

4-year degree in Computer Science, Engineering, or related discipline

Job description

All Lines Technology is seeking an IT Support Analyst for their Pittsburgh office. This entry-level position involves providing onsite support, troubleshooting PC issues, and training users on new technology.

Success in this role requires effective verbal communication and strong analytical abilities to address technical problems efficiently. A 4-year degree in Computer Science or a related field is preferred, with the opportunity for full-time employment in the future.