Onsite IT Support Analyst - Enable Efficient Manufacturing

Trane Supply; Grand Rapids (MI); On-site; USD 56,000 - 80,000; Full time

Benefits offered by this job

Health insurance from day one

Fertility coverage and adoption aid

401K with company match

Job summary

Trane Technologies in Grand Rapids is seeking an IT Support Analyst to provide onsite IT support for manufacturing and office environments, ensuring system uptime and coordinating with business partners.

The role requires strong troubleshooting, Windows OS, and familiarity with Office Suite, SharePoint, Teams, and ERP-like systems. Some travel may be required; salary ranges are provided below.

Qualifications

• Bachelor's or Associate's degree in IT or equivalent experience.
• Strong troubleshooting skills and Windows OS knowledge.
• Experience with Office Suite, SharePoint, Teams and Visio.

Responsibilities

• Provide onsite IT support for office and plant environments; fix PCs and printers.
• Maintain IT services and improve performance; manage service levels.
• Collaborate with business units and IT partners to design solutions.

Skills

Troubleshooting

Windows OS

Office Suite/SharePoint/Teams/Visio

SQL/Oracle databases

MES/PLM/ERP knowledge

Project management

Business analysis

Education

Bachelor's or Associate's degree in IT

Tools

SharePoint

Visio

Oracle

Job description

Trane Technologies in Grand Rapids is seeking an IT Support Analyst to provide onsite IT support for manufacturing and office environments, ensuring system uptime and coordinating with business partners.

The role requires strong troubleshooting, Windows OS, and familiarity with Office Suite, SharePoint, Teams, and ERP-like systems. Some travel may be required; salary ranges are provided below.